Commercial Cleaning Services Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type (Window Cleaning, Vacuuming, Floor Care, Maid Services, Carpet & Upholstery, Others), By Application (Hospitality, Healthcare, Corporate, Education, Others), By Region & Competition, 2021-2031F

Forecast Period	2027-2031
Market Size (2025)	USD 225.24 Billion
CAGR (2026-2031)	6.91%
Fastest Growing Segment	Corporate
Largest Market	North America
Market Size (2031)	USD 336.32 Billion

Market Overview

The Global Commercial Cleaning Services Market will grow from USD 225.24 Billion in 2025 to USD 336.32 Billion by 2031 at a 6.91% CAGR. Commercial cleaning services encompass professional sanitation and maintenance operations designed for non-residential environments, such as corporate offices, healthcare institutions, industrial sites, and educational facilities. These services typically range from routine janitorial duties to specialized floor care, window cleaning, and rigorous disinfection protocols required for regulatory compliance. The market is primarily driven by heightened global hygiene standards and a strategic corporate shift toward outsourcing facility management to optimize operational efficiency and reduce overhead. According to the Building Service Contractors Association International, in 2025, 34 percent of building service contractors projected that their sales would be significantly higher than in the previous year, reflecting strong industry confidence and demand.

Despite this positive trajectory, the market faces a substantial challenge regarding labor shortages and workforce retention. The industry struggles with exceptionally high turnover rates and a persistent difficulty in recruiting reliable personnel, often exacerbated by wage competition and demanding physical working conditions. This workforce instability limits the capacity of service providers to scale operations effectively and significantly inflates recruitment and training costs. Consequently, the inability to maintain a consistent labor pool threatens to erode profit margins and constrain the overall expansion of the commercial cleaning sector.

Key Market Drivers

The Adoption of Automated Cleaning Technologies and Robotics has emerged as a critical response to persistent labor shortages and the need for consistent, high-frequency sanitation. Service providers are increasingly deploying autonomous mobile robots (AMRs) to handle repetitive tasks like floor scrubbing, allowing human staff to focus on complex, high-touch disinfection. This shift not only optimizes workforce allocation but also ensures measurable cleaning performance through data analytics, which is essential for validation in corporate and industrial environments. According to Brain Corp, December 2024, in the '2024 in review' article, its fleet of autonomous mobile robots has covered over 250 billion square feet of commercial space globally, underscoring the massive scale of this technological integration within the sector.

Concurrently, a Heightened Focus on Workplace Hygiene and Employee Wellness is driving market expansion as businesses prioritize health safety to encourage return-to-office mandates. Facilities are moving beyond visible cleanliness to evidence-based hygiene protocols that reduce pathogen transmission and reassure occupants. According to Cleaning & Maintenance Management (CMM), March 2025, in the '2025 In-House/Facility Management Benchmarking Survey', 30 percent of facility managers identified employee health and safety as their primary staff management concern. This prioritization of rigorous sanitation directly translates to financial growth for leading service providers who offer specialized health-focused solutions. According to ABM Industries, in 2025, the company reported a third-quarter revenue increase of 6.2 percent year-over-year, reflecting the sustained demand for professional facility services.

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Key Market Challenges

The primary impediment to the growth of the Global Commercial Cleaning Services Market is the acute labor shortage and the difficulty in retaining a qualified workforce. This challenge acts as a fundamental operational bottleneck, directly restricting the ability of providers to capitalize on rising demand. When companies are unable to secure a reliable stream of personnel, they are compelled to decline new contracts and limit the scope of existing agreements, effectively capping revenue potential. Furthermore, the constant cycle of recruiting and training new staff creates a significant financial burden, diverting capital that could otherwise fund business development and operational innovation.

This instability is intensified by wage competition and the physically demanding nature of the work, which deter long-term employment. The inability to maintain a stable workforce disrupts service continuity and quality, threatening client retention and satisfaction. According to the Building Service Contractors Association International, in 2025, 40 percent of building service contractors anticipated that recruitment challenges would increase over the coming year. This persistent workforce deficit erodes profit margins and constrains the overall expansion of the market, preventing firms from fully leveraging the industry's positive momentum.

Key Market Trends

The Adoption of Data-Driven and Demand-Based Cleaning Models is fundamentally altering operational workflows by replacing static, frequency-based schedules with dynamic, usage-based interventions. By leveraging Internet of Things (IoT) sensors and occupancy analytics, facility managers can deploy cleaning teams precisely when and where they are needed, optimizing resource allocation and preventing hygiene lapses in high-traffic zones. This transition not only enhances service precision but also significantly improves occupant satisfaction by addressing needs in real-time. According to Tork, July 2025, in the 'Tork Achieves Milestone in Data-Driven Cleaning Technology' press release, facility managers using the Tork Vision Cleaning system reported a 75 percent reduction in complaints and a 68 percent improvement in operational efficiency, validating the efficacy of this responsive service model.

Concurrently, the Expansion of Green Cleaning and Circular Economy Practices is reshaping the market as clients increasingly demand holistic sustainability strategies that go beyond simple chemical substitution. Service providers are now integrating circular economy principles, such as comprehensive waste diversion programs and resource-efficient operations, to align with aggressive corporate net-zero targets. This evolution drives the implementation of closed-loop systems where waste streams are meticulously analyzed and minimized to reduce environmental impact. According to Sodexo UK & Ireland, March 2025, in the 'Food Waste Action Week' announcement, the company reported an average 45 percent reduction in food waste across sites utilizing its WasteWatch data program, illustrating the significant operational gains achievable through targeted circular strategies in facility management.

Segmental Insights

The Corporate segment is emerging as the fastest-growing category within the Global Commercial Cleaning Services Market. This accelerated demand is largely fueled by a heightened corporate focus on maintaining sanitary working environments to ensure employee health and safety. Organizations are increasingly adhering to strict hygiene guidelines, such as those outlined by the Occupational Safety and Health Administration, to mitigate health risks and maintain productivity. Additionally, the shift toward outsourcing facility management allows businesses to focus on core operations while ensuring compliance with rigorous cleanliness standards. This strategic prioritization of hygiene and operational efficiency underpins the robust expansion of the corporate sector.

Regional Insights

North America maintains a leading position in the global commercial cleaning services market, primarily driven by the extensive presence of commercial real estate and healthcare facilities across the United States. This dominance is sustained by stringent regulatory frameworks established by the Occupational Safety and Health Administration (OSHA), which enforce rigorous hygiene and safety standards in professional environments. Additionally, the widespread corporate practice of outsourcing facility management to external vendors ensures consistent demand for contractual cleaning services. These structural factors collectively establish North America as the central hub for market activity and development.

Recent Developments

• In August 2025, Mitie unveiled the United Kingdom's largest fleet of autonomous cleaning robots at London Heathrow Airport to support operations during the busy summer travel season. This initiative involved the deployment of advanced cobots designed to work alongside human cleaning teams, enhancing efficiency and hygiene standards across the airport's terminals. The launch highlighted the facilities management company's commitment to integrating technology and artificial intelligence into its commercial cleaning contracts. By utilizing this robotic fleet, the organization aimed to ensure a safe and sanitized environment for millions of passengers while showcasing the future of automated cleaning solutions in high-traffic public spaces.
• In July 2025, ISS World strengthened its partnership with a major global beverage manufacturer through a new five-year agreement that expands its service scope beyond cleaning to include integrated facility services. The contract, which extends the collaboration across borders to include sites in Portugal, Norway, and Sweden, involves the provision of technical maintenance, reception, greenery, and pest control services in addition to cleaning. This development aligns with the company's strategy to unlock multi-country potential by combining local team expertise with global standards. The expanded deal focuses on delivering service excellence while supporting the client's business efficiency and sustainability agenda.
• In July 2024, OCS Group secured a five-year service and supply agreement renewal with ICE, an independent provider of cleaning equipment. This extended collaboration grants the facilities management specialist access to advanced cleaning solutions, including autonomous technology and sustainable equipment innovations. The partnership is designed to support the company’s vision of delivering superior service experiences to its customers and communities by leveraging cutting-edge industry advancements. The agreement also emphasizes a shared commitment to innovation and growth within the facilities management sector, ensuring the continued deployment of efficient and effective cleaning methodologies across the group’s operations in the UK and Ireland.
• In March 2024, ABM Industries entered into a multi-year partnership with the Arizona Diamondbacks to provide housekeeping and event staffing solutions for Chase Field. Under this agreement, the facility services provider was selected to serve as the single source for deploying a professional workforce dedicated to delivering janitorial services across the 1.3 million-square-foot ballpark. The collaboration aims to enhance the fan experience by utilizing green cleaning processes and implementing water and waste management best practices throughout the venue. This contract expanded the company's portfolio of clients within Major League Baseball to include more than 20% of the league's member clubs.

Key Market Players

• ABM Industries Incorporated
• ISS World Services A/S
• ServiceMaster OpCo Holdings LLC
• Vanguard Cleaning Systems Inc.
• Compass Group PLC
• Aramark
• Jani-King International Inc.
• Stanley Steemer International Inc.
• CleanNet USA Inc.
• Pritchard Industries LLC

By Type	By Application	By Region
Window Cleaning Vacuuming Floor Care Maid Services Carpet & Upholstery Others	Hospitality Healthcare Corporate Education Others	North America Europe Asia Pacific South America Middle East & Africa

Report Scope:

In this report, the Global Commercial Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Commercial Cleaning Services Market, By Type:

• Window Cleaning
• Vacuuming
• Floor Care
• Maid Services
• Carpet & Upholstery
• Others

• Commercial Cleaning Services Market, By Application:

• Hospitality
• Healthcare
• Corporate
• Education
• Others

• Commercial Cleaning Services Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE