Privacy Policy

Updated 31 May 2018

Privacy Protection

Techsci Research is focused to secure your personal data/information. The privacy policy is applicable to all possessed and operated TechSci Research’s websites and reports. This Privacy Policy governs practices related to how we collect data, process the collected data and use it. The policy also elaborates your choices to utilize, access, and correct your personal data. By using our Website, the reports or Subscription Service, you agree to the data practices portrayed in this Privacy Policy. In case you do not agree to the data practices described here, you are requested not to use the Website or the reports of the company.

Controller and Processor

TechSci Research is hereby referred to as the controller and processor, who is responsible for personal data collected from you (collectively referred to as, “we”, “us” or “our” in this Privacy Policy). A data protection officer (DPO) has been appointed by us, who would be responsible for supervising questions related the Policy. In case of any questions related to the Privacy Policy, which may include requests to exercise your legal rights, please contact us via our customer contact page and mention that your query is for the attention of the DPO.

Contact Details

The details of our company are as follows:

Complete name of the legal entity: TechSci Research

You can also reach us by our contact us page.

You have been granted rights to lodge a complaint whenever you feel necessary to the Office of Information Commissioner of the ICO, the UK authority that supervises data protection issues (https://ico.org.uk). In the UK, please read at https://ico.org.uk/ for details of how to raise concerns. However, we would appreciate the chance to deal with your concerns before you approach the ICO, hence do contact us.

Important Information

Changes to the Current Privacy Policy

We will update this Privacy Policy time and again and post a new version online. For any latest update you should keep a track and check the company’s website time to time. In case we make substantial changes, you will be notified by posting the latest version of Privacy Policy on our Website. Your usage of our Website, Subscriptions, and continued provision of Personal data will subject to the terms of the new Privacy Policy.

Personal Information That We Collect

When You Visit our Websites

You can freely explore our website without the need of providing any personal information. But in case you register for services or want to explore the detailed reports, we might ask for your personal details and, we gather Navigational Information.

Failure of Providing Personal Data

In case we need to collect personal data by law, or to comply with a contract that we might be entering with you and you do not consent to give the requested data, we are likely to be unable to move forward on the contract. (For example, if you do not consent on giving personal information for a consulting engagement). In such cases, we might have to stop any product or service you that you have subscribed. You will be notified if such a case were to arrive at any time.

Personal data

This refers to any data that you voluntarily submit to us, including your personal contact information, for example, your name, email address, organization name, address, telephone number, and other data about yourself or your business. Personal data can also include information about any transactions that you enter on our website and the information that is available on the internet, for example, from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Navigational Information

Navigational Information refers to the information of your computer like IP address, type of browser, geographical location, source of referral, duration of the visit and pages that are viewed. Please visit the "Navigation Information" section mentioned below.

Payment Information

The payment information is collected and processed by us as soon as you buy our reports as well as our services, which includes credit card numbers and information on billing, with the use of third-party PCI-compliant service providers.  Aside from this, no other Sensitive Information is gathered from you.

Information About Children

Our website is not targeted for children aged 18 or less and we don't purposely or deliberately gather data such data. In case you feel we might have collected such information of any under 18 child, we request you to contact us immediately, so that the information can be deleted.

How is the Collected Information Used?

Compliance with Our Privacy Policy

We only process the information that is collected in compliance with the Privacy Policy. Clients who buy our reports or our services are bound to comply with this Privacy Policy because of our agreements.

We Never Sell Personal data

We will never sell your Personal data to any third party.

Use of Personal data

Along with the uses that have been analyzed in the Policy, we can utilize your data to (a) personalizing the Website and to improve the Service to enhance your browsing experience; (b) send across information which according to us would be useful to you by post, email, or any other modes; (c) send you communications related to marketing of our organization or the businesses of select third parties which according to us might concern you, and (d) deliver statistical information about our clients to other companies, but the information shall not be used for identifying any user. We might get in touch with you instead of our business partners about an offering that might concern you. In such cases, we will refrain from transferring your Personal data to third party. We can share data with our partners for contacting you, provided you request to receive such communications, help us accomplish statistical analysis, or give us your support. The third parties however are forbidden to use your Personal data other than the above-mentioned purposes, and they must strictly maintain the confidentiality of your information. However, if you don’t consent on sharing your personal data with such companies, you can get in touch with us.

Use of Navigational Information

We utilize Navigational Information for operating as well as improve the company’s websites. We might also utilize Navigational Information by itself or combined you’re your personal data to deliver personalized information about TechSci Research.

Customer Testimonials and Comments

On our Website, we have a provision for posting client testimonials and comments, which can contain Personal information. We get every client's consent through email before posting the client's name and testimonial on the website.

Use of Credit Card Information

We use your credit card details exclusively for checking the financial capabilities and collect the payment of our services or reports from you. We generally use third-party service providers to oversee the credit card handling. The service provider is prohibited from to storing, holding, or utilizing your data except for processing the credit card on our behalf.

Service Providers

We engage with different companies as well as individuals for providing different services on our website to visitors and our service users. We may need have to share your personal data to provide them information of products and services offered to you. For instance, to provide market assistance, analyzing data, processing card payments and providing client services. In situations where we share data with such agents, they must strictly adhere to our privacy as well as client data handling policy.

Social Media Features

The website incorporates features from social media like, the Facebook’s Like button and Widgets, and the Share button. The social media features gather your such as IP address, pages visited on our site, and possibly use a cookie to allow the features to run smoothly. The features and widgets on our website are either third party facilitated or directly hosted. The policy does not have any significance to these features as they are governed by the privacy policies of other companies which provide these features.

External Websites

TechSci Research’s website has links of other websites as well. We however are not responsible for the practices or content of the associated websites. Our providing of such links on our website does not establish our endorsement of other websites, their content, owners, or practices. The Privacy Policy is not applicable to other websites and are subject to their own privacy policies.

Public Forums

Techsci Research offers free message board, press release, blogs, and public forums on the website. Please take note that in case you directly divulge information by our public message board, blogs, as well as forums, the information could possibly be collected and used by others. However, on your request, we can correct or delete information that you might have entered on the Websites, as elaborated in the "Opting Out and Unsubscribing" part below.

Preparation For GDPR

We have already maintained a consistent data security as well as protection throughout our company.

Our preparation includes

  • Information Audit

    doing a data/information audit to recognize and survey what individual data we that we possess, the source of the information, how the information is processed, storage, and if disclosed, to whom and why.

  • Policies & Procedures

    implementation of new data protection policies for meeting the standards of GDPR and relevant data protection laws, which includes:
    • Data Protection

      our principle arrangement and methodology record for protection of personal information or data has been designed to meet the standards of the GDPR. Responsibility and administration measures are set up to guarantee that we comprehend and prove our commitments and obligations, with a devoted spotlight on protection by plan and the rights of people.

    • Data Retention & Erasure

      we are currently revising our retention policy as well as the schedule for meeting ‘data minimization’ and ‘storage limitation’ principles and that personal information is stored, archived and compliantly as well as ethically destroyed. We are actively working towards putting dedicated erasure procedures in place to comply with the ‘Right to Erasure’ obligation and are conscious of when the rights apply; with exemptions if any, response timeframes and notification responsibilities.

    • Data Breaches

      the breach procedures that we have adopted recognize, survey, research and report any individual information break inside 72 hours of getting to be mindful of the breach. Our robust procedures have been distributed among all our employees so that they’re aware of the necessary precautions to be followed in case of a breach.

    • International Data Transfers & Third-Party Disclosures

      TechSci Research is currently working on strategies and shielding measures for securing encrypting as well as maintaining data integrity. Our methods will incorporate a persistent survey of the nations with adequate ampleness choices, and additionally arrangements for Binding Corporate Rules; standard information security statements or affirmed implicit rules for those nations without. We shall carry stringent checks with all beneficiaries of individual information to survey and confirm that possess proper shields set up to secure the data, ensure enforceable data subject rights along with having effective legal solutions for information subjects where appropriate.

    • Data Subject Access Request (DSAR)

      the company is actively working on updating the DSAR procedures in line with accommodation of a 30 days’ deadline for giving out the information as requested. The company’s new procedures explain various steps for processing a contact request, all the exemptions and templates for response to confirm submissive, reliable and adequate communications has been carried out with the data subjects.

  • Legal Basis for Processing

    The Company is working on its entire legal basis to ensure appropriate basis for each related system. Moreover, we are also maintaining records a record of all the data processing activities to ensure our compliance with Schedule 1 of the Data Protection Act and Article 30 of the GDPR is met by us.

  • Privacy Notice/Policy

    To follow the GDPR, the company is revising its Privacy Notice(s). We ensure that the personal information of the individual that has been processed by us, have been duly informed of the purpose, usage, their rights, whose information is disclosed to whom and what all safety measures we all following for ensuring safety of information or personal data.

  • Obtaining Consent

    to obtain personal data, the company has changed its consent mechanism by ensuring the individuals that what, how, why, their data we are using. The company has deployed strict processes for receiving consent and ensuring a confirmed opt-in, along with records with proper date and time; an easy to visualize and access way of withdrawing consent any time.

  • Direct Marketing

    for direct marketing, the language and processes has been revised by the company that includes a clear opt-in process for marketing subscriptions, and a notice as well as the method for opting out by providing the unsubscribe feature on all the marketing materials.

  • Data Protection Impact Assessments (DPIA)

    in cases of processing high risk personal information where large scale processing is involved or the information has any special category or criminal conviction data, we have devised strict procedures and templates which enables impact assessment in compliance with the requirements of GDPR’s Article 35. We have implemented the process of documentation that will record every assessment, allowing us to rate the risk of processing as well as implementation of the mitigating measures that will reduce the risk posed to data subjects.

  • Processor Agreements

    the company is drafting Processor Agreements and procedures for the cases where the company use any third-party to process your personal data/information, to ensure that the third party meet and understand all the GDPR obligations. This will include initial and ongoing reviews of the service providers.

    • Special Categories Data

      for the cases, where the company receives and processes special data, we process the data in line with the requirements of Article 9 and encryptions of very high level on all such data. Exceptional classification information is just prepared where it is important and is only handled after recognizing the suitable Article 9(2) premise or the Data Protection Bill Schedule 1 condition. In case we depend on agreement for handling, this is express needs to be certain by a signature, providing the right of modifying or removing consent that is clearly marked.

Corporate Events

If we get acquired by another company, through mergers, acquisitions or bankruptcy, the company will get all the information collected by TechSci Research on all its Websites. In such an event, the company will notify you through email or any notice on the website and also change in ownership, use of Personal data, and your choices regarding your data.

Compelled Disclosure

Techsci Research reserves all the right of utilize or unveil your Personal information in case it is demanded by law or if the company trust that utilization or expose is important to secure the company’s rights, protection of your safety or of others, investigation of fraud, or conform to a law, order of a court, or legal procedures.

Marketing

To think what you may need and what are your interests, we are likely to use your Identity, Contact, Profile Data to form a view. This is how we decide on the products, services and offers could be relevant for your use. However, we only use the data that has been provided directly along with the Aggregated Data provided to us by our analytics partners. We do not track what other websites you might visit after visiting our site, though like most websites, we could register the site which referred you on our site (e.g. a search engine).

The company uses majorly the electronic marketing - for example, email advertising - to individuals who have already purchased reports or services from us. We will constantly offer an exit from getting this promoting when you first buy our reports and in each advertising correspondence a short time later. We may occasionally send out postal marketing to grow our business which is to our greatest advantage and in this situation, we will depend on you to fill us in as to whether you would prefer not to get this by advertising (see Opting out beneath). In case you haven’t purchased from us but rather have signed up your details with us (for instance by agreeing to accept a newsletter), we shall just send you marketing communications if you picked into getting to promote at the time thus given us your express assent (which you may pull back whenever – see Opting out beneath).

Navigational Information

Cookies

TechSci Research uses cookies or comparative advancements to examine patterns, oversee the site, track clients' developments around the site, and to accumulate statistic data about our client base all in all.

To enhance your experience online, we use “Cookies”. A cookie refers to a text file placed on the hard disk by a web server. Cookies do not run programs or transmit viruses to your PC. The web server in the domain that issues the cookie to can read it. The main role of the Cookies is to provide convenience for saving time. A Cookie reminds the web server that you are a returning user to the page. For instance, if you were to customize pages on TechSci Research’s websites, or enlist for administrations, a Cookie acts as a reminder of the visit on our webpage. When you come back to a similar website, the data you earlier gave can be recovered and you can therefore effectively utilize the customized features.

As per your interest, you can choose to allow or disable cookies. Majority of the web programs permit cookies however, you can choose to decline cookies by changing your program setting. In case you decline the use of cookies, you will be unable to completely come across the highlights of TechSci Research Websites or services you visit. TechSci Research monitors the Websites and pages you visit inside TechSci Research, to figure out the most well-known or most commonly used segment of the TechSci Research Website. This information is utilized to provide content that is customized as well as promotions within TechSci Research Website(s) to clients that are keen on a specific branch of knowledge.

Log Files

We might gather statistic data, for example, your ZIP code, age, gender, interests, and favorites using log documents that cannot be related to either your name or any other information. We also collect your PC’s hardware and software data. This data can incorporate your IP address, program write, space names, web access supplier (ISP), the records saw on our webpage (e.g., HTML pages, illustrations, and so on.), clickstream data, referring website addresses, access times and operating system. This data is utilized by TechSci Research for the task of our administrations, to look after quality, and to give general insights with respect to utilization of TechSci Research Website(s). For the above reasons, we link the automatically-collected data to Personal information, for example, name, email address, address, and telephone number.

Opting Out and Unsubscribing

Your Legal Rights - Reviewing, Correcting and Removing Your Personal Data

Along with the policies and procedures that have been mentioned which allow individuals to uphold their information security rights, we give easy access to information upon your requests and by means of our Privacy Policy of an individual’s right to access any personal data that TechSci Research forms about them and to ask for data about:

  • What personal data do we hold
  • The purpose of data processed
  • The categories of personal data concerned
  • To whom has the personal data be disclosed or will be disclosed
  • The intended duration of storing the personal data
  • Information of the source in case data wasn’t collected directly
  • The right to correct or complete inaccurate data about them and the process for requesting
  • The right to receive personal data in a structured and commonly used machine-language and the right to communicate the data to another controller

The right of requesting erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from our end and to be informed about any automated decision-making that we might use. The right of lodging a complaint or seeking judicial help and who to contact in such cases.

No Fees is Usually Required

You are not required to pay any fees for accessing your personal data (or exercising any rights). However, a reasonable fee may be charged if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need from You

We may need to ask for data from you to help us to confirm your identity and ensure your right to access your personal data. This is a just a security effort to guarantee that individual information isn't disclosed to any individual who has no right to get it. We may likewise get in touch with you to approach you for additional data in connection to your demand to fast-track our response.

Data Retention

How Long Will You Store My Personal Data For?

Your personal data will only be retained till the time it fulfills the purpose we collect it for, which may include the purpose of satisfying legal, accounting, or report requirements.

For deciding the suitable maintenance time frame for individual information, we think about the quantity of data, its nature, and how sensitive the personal data is, potential risks from unauthorized use or disclosure of your personal data, the purpose of which we process the personal data and if the purposes can be achieved through other ways, and the legal requirements. For example, order details will be kept for long to conform with our regulatory as well as legal requirements.

In some cases, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes where we may use this information for the foreseeable future without any notice to you.

Time Limit to Respond

Within a span of a month, the company try to respond to all legitimate requests. However, sometimes we might take more than a month depending on how complex the request is or in case of multiple requests. In those cases, you will be notified and updated. To exercise these rights, you can get in touch with us by marking your query for the attention of the DPO.

Data Security

We take the privacy and security of individuals and their information very seriously and will take all the measures and precaution necessary for securing personal data that is processed.

Security of your Personal data

We use a host of different security technologies and procedures that help in protecting Personal data from unauthorized access, use or disclosure. The Personal data provided gets secured on a computer server in a controlled as well as protected environment, that is safe from unauthorized access, use or disclosure. When sensitive Personal data (such as credit card details and/or geo-location data) gets collected on our Websites and/or transmitted to other websites, it is secured through encryption, using different protocols like the Secure Socket Layer (SSL) protocol.

We possess robust information security policies to protect personal information from unauthorized access, alteration, disclosure or destruction and have several layers of security measures, together with:

  • Cyber Essential accreditation.
  • Latest firewalls with most recent patches at every area.
  • Secure VPNs between territorial and global areas.
  • MPLS network connecting the real European workplaces.
  • Strict access management controls to all areas on the file servers.
  • Market leading the threat location with the most recent fixes on all servers and workstations.
  • Workstation and removable media encryption.
  • Market leading appliance web security and control insurance.
  • Mobile device management on all organization possessed hand-held devices.
  • Regular vulnerability and infiltration testing.
  • Clustered mail servers on isolated destinations for DR purposes.
  • Full network fail-ove resilience.
  • IT framework situated in air-conditioned rooms behind security locked doors.
  • GFS reinforcement pivot framework with media put away either in fire proof safes or off-site.

Anti-Spam Policy

  • Our Acceptable Use Policy is applicable to us and our customers, which among other things prohibits us from sending unsolicited commercial email in violation of applicable laws. It requires the inclusion in every email sent using the Subscription Service of an "opt-out" mechanism and other required information. We require our customers to adhere to the Acceptable Use Policy always, and any violations by a customer can result in immediate suspension or termination of the Subscription Service.

To Unsubscribe from Our Communications

  • You can unsubscribe from our communications by just clicking the "unsubscribe" link located on the bottom of the e-mails. Customers however, cannot opt out of receiving transactional emails related to their account with us.

We are committed to protecting your right to privacy as a user of www.techsciresearch.com

If you log on to www.techsciresearch.com, we will collect personal data for registering you as a user, including name, e-mail address, phone number, and address. Your personal data however will be kept confidential and used for research, marketing, and strategic client analysis purposes. However, this information will be used for our internal business purposes only.  TechSci Research's Brand and Demand Solutions Practice hosts as well as markets other sites for promoting white papers, webinars etc. for paying partners that requires a unique registration.  For these gated sites, the contact information must be shared with the paying sponsor.

We will not echange, sell, or divulge any contact information to anyone outside of TechSci Research. We will send you information about either our products and services or other products and services that we feel may interest you. If you don’t wish to receive any unsolicited mail from us, instructions are clearly mentioned in each of the emails on how to unsubscribe.

For more data about TechSci Research and our directions or administrations, don't hesitate to contact us.

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