UAE online grocery delivery market is expected to grow at a double-digit CAGR in the forecast period. The rise in preference for online shopping without facing the hassle to visit the retail store or superstores is the major driver for the forecast period. Household requirements can be met by ordering through an interactive website and online applications having a user-friendly interface to attract consumers on a large scale. Major market players categorize different and similar products by labeling them to enhance their visibility. Online grocery delivery service provides the customer with a choice to avoid the crowd and long payment and parking queues which in turn is accelerating the market growth. The surge in presence of the working population and the growing affordability of consumers are the two significant factors is expected to fuel the online grocery delivery market growth. The rise in the average order size and basket size increased in the pandemic period. Companies are expanding their business by tie-ups with the food delivery companies, suppliers and grocery stores, online payment companies to expand their business and increase their capacity to be able to serve more customers. Key players are focusing to achieve a high level of operational efficiency, expanding regional business, and are adopting express delivery to foster the rise in market growth.

UAE online grocery delivery market is segmented into product category, platform, mode of payment, regional distribution, and company. Based on mode of payment, the market can be divided into pre delivery online payment, card on delivery, and cash on delivery. The pre delivery online payment segment is expected to account for a major market share in the forecast period, 2022-2026. Pre delivery payment includes paying through debit card and credit cards. The majority of the household chores are taken care of by house help and delivery is collected by helpers which is the major reason for this segment's high preference.

The major players operating in the UAE online grocery delivery market are Carrefour, Lulu Hypermarket, Instashop, Kibsons, The Grocer, Trolley.ae, Bawiq, Amazon, Noon, Farmbox, Bulkwhiz, among others. Major companies are developing advanced technologies and launching new services to stay competitive in the market. Other competitive strategies include mergers & acquisitions and new service developments.

Years considered for this report:

Historical Years: 2016-2019

Base Year: 2020

Estimated Year: 2021

Forecast Period: 2022–2026

Objective of the Study:

  • To analyze the historical growth of the market size of UAE online grocery delivery market from 2016 to 2019.
  • To estimate and forecast the market size of UAE online grocery delivery market from 2020 to 2026 and growth rate until 2026.
  • To classify and forecast UAE online grocery delivery market based product category, platform, mode of payment, regional distribution, and company.
  • To identify dominant region or segment in the UAE online grocery delivery.
  • To identify drivers and challenges for UAE online grocery delivery market.
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in UAE online grocery delivery market.
  • To identify and analyze the profile of leading players operating in UAE online grocery delivery market.
  • To identify key sustainable strategies adopted by market players in UAE online grocery delivery market.


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TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of service providers across the globe. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the service providers who could not be identified due to the limitations of secondary research. TechSci Research analyzed the service providers, distribution channels and presence of all major players across the globe.

TechSci Research calculated the market size of UAE online grocery delivery market using a bottom-up approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these product types and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.

Key Target Audience:

  • Online grocery delivery service provider companies
  • Market research and consulting firms
  • Government bodies such as regulating authorities and policy makers
  • Organizations, forums, and alliances related to online grocery delivery market.

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers, suppliers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.

Report Scope:

In this report, UAE online grocery delivery market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

·         UAE Online Grocery Delivery Market, By Product Category:

    • Fresh Foods
    • Household Products
    • Packaged Foods & Beverages
    • Personal Care
    • Baby Care
    • Beauty & Health
  • UAE Online Grocery Delivery Market, By Platform:
    • Mobile Application
    • Desktop Website
  • UAE Online Grocery Delivery Market, By Mode of Payment:
    • Pre Delivery Online Payment
    • Card on Delivery
    • Cash on Delivery
  • UAE Online Grocery Delivery Market, By Region:
    • Dubai
    • Abu Dhabi
    • Sharjah
    • Rest of UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in UAE online grocery delivery market.

Available Customizations:

With the given market data, TechSci Research offers customizations according to a company’s specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).
UAE online grocery delivery market is an upcoming report to be released soon. If you wish an early delivery of this report or want to confirm the date of release, please contact us at [email protected]

1.    Product Overview

2.    Research Methodology

3.    Executive Summary

4.    Impact of COVID-19 on UAE Online Grocery Delivery Market

5.    Voice of Customer

5.1.  Preferred distribution channel for Grocery Purchase (Online Vs Offline)

5.2.  Online Shoppers, By Age Group

5.3.  Online Purchase of Grocery, By Age Group

5.4.  Purchase of Grocery Products through Online Channel

5.5.  Purchase of Grocery Products through Offline Channel

5.6.  Factors Influencing Purchase Decision for Online Channel

5.7.  Factors Influencing Purchase Decision for Offline Channel

5.8.  Preference of Products (Online Vs Offline)

5.9.  Challenges faced post Online Grocery purchase

5.10.              Challenges faced post Offline Grocery purchase

5.11.              Frequency of Online Grocery Purchase

5.12.              Frequency of Offline Grocery Purchase

5.13.              Monthly Spending on Grocery, By Age Group

6.    UAE Online Grocery Delivery Market Outlook

6.1.  Market Size & Forecast

6.1.1.     By Value

6.2.  Market Share & Forecast

6.2.1.     By Product Category (Fresh Foods, Household Products, Packaged Foods & Beverages, Personal Care, Baby Care, Beauty & Health)

6.2.2.     By Platform (Mobile Application & Desktop Website)

6.2.3.     By Mode of Payment (Pre Delivery Online Payment, Card on Delivery and Cash on Delivery)

6.2.4.     By Region

6.2.5.     By Company (2020)

6.3.  Market Map (By Product Category, By Platform, By Region and By Company)

7.    Dubai Online Grocery Delivery Market Outlook

7.1.  Market Size & Forecast

7.1.1.     By Value

7.2.  Market Share & Forecast

7.2.1.     By Product Category

8.    Abu Dhabi Online Grocery Delivery Market Outlook

8.1.  Market Size & Forecast

8.1.1.     By Value

8.2.  Market Share & Forecast

8.2.1.     By Product Category

9.    Sharjah Online Grocery Delivery Market Outlook

9.1.  Market Size & Forecast

9.1.1.     By Value

9.2.  Market Share & Forecast

9.2.1.     By Product Category

10.  Supply Chain Analysis

11.  Pricing Analysis

12.  Market Dynamics

12.1.              Drivers

12.2.              Challenges

13.  Market Trends & Developments

14.  Policy & Regulatory Landscape

15.  UAE Economic Profile

16.  Competitive Landscape

16.1.              Competition Outlook

16.2.              Company Profiles

16.2.1.  Company Details

16.2.1.1.      Carrefour

16.2.1.2.      Lulu Hypermarket

16.2.1.3.      Instashop

16.2.1.4.      Kibsons

16.2.1.5.      The Grocer

16.2.1.6.      Trolley.ae

16.2.1.7.      Bawiq

16.2.1.8.      Amazon

16.2.1.9.      Noon

16.2.1.10.    Farmbox

16.2.1.11.    Bulkwhiz

16.2.2.  Products & Services

16.2.3.  Financials (As Reported)

16.2.4.  Key Market Focus & Geographical Presence

16.2.5.  Recent Developments

16.2.6.  Key Management Personnel     

17.  Strategic Recommendations

18. About Us & Disclaimer