India telemedicine market stood at USD1314.83 million in FY2021 and is expected to grow at a robust CAGR of around 22.31% during the forecast period. This can be ascribed to the improving healthcare IT infrastructure across the country coupled with increasing digitization in India. Additionally, the growing prevalence of chronic and infectious diseases in the country with a shortage of healthcare professionals and physicians are further expected to support the market growth through FY2027. Besides, the sudden outbreak and spread of COVID-19 across the country and imposition of strict nationwide lockdown to curtail the virus spread new opportunities for the growth of telemedicine market across India. Due to the fear of virus spread and catching infection, the patients and their families avoided visiting hospitals and physicians’ clinics and preferred consulting remotely through telemedicine services. In addition, the hospitals and doctors focused on providing treatment and assistance specifically to COVID-19 patients and the outpatient services were also shut. Hence, the outpatient patients preferred availing telemedicine services. This in turn is expected to positively influence the market growth over the next few years. In October 2020, the Insurance Regulatory and Development Authority of India (IRDAI) asked the insurance companies to allow claim settlement for telemedicine consultation wherever normal consultation with a medical practitioner is allowed in the terms and conditions of the policy contract. This in turn is expected to boost the market growth over the next few years. Additionally, supportive government policies & schemes such as the Government of India’s eSanjeevani initiative has gained a lot of popularity among the doctors, telemedicine companies and patients as well.

India telemedicine market is segmented into component, deployment model, type, technology, delivery mode, application, end-user, region, and company. In terms of deployment model, the market can be split into cloud and on-premises. The cloud segment is expected to dominate the market in FY2021 with an overall market share of around 71.68%. This can be attributed to the benefits such as the provision of remote accessibility of data and overall reduced operational costs associated with the cloud segment. In terms of type, the market can be segmented into tele-hospitals, mHealth and tele-homes. The tele-hospitals segment is expected to dominate the market through FY2027. This can be attributed to the increasing adoption and usage of telemedicine services in hospital setting to consult various specialists by doctors. This not only resulted in cost savings for the hospital but also for the patient. While tele-homes segment will also witness growth in the coming years on account of the increasing digitization and increasing internet proliferation across the country. Also, a growing health-conscious population coupled with supportive government policies and initiatives are expected to create lucrative opportunities for segmental growth over the next few years.

The major players operating in the India telemedicine market include Apollo Telehealth Services Private Limited, Practo Technologies Private Limited, 1MG Technologies Private Limited, DocOnline Health India Private Limited, Lybrate India Private Limited, Netdox Health Private Limited, Allscripts Healthcare Technologies (India) Private Limited, Dhanush Digital Health Private Limited, Novocura Tech Health Services Private Limited, Zoylo Digihealth Pvt Ltd, Vidmed Health Technologies Private Limited, TeleVital India Pvt Ltd, Neurosynaptic Communications Private Limited, Netmeds Marketplace Limited, Netdox Health Private Limited, among others. The companies operating in the market are following organic strategies such as new service launches, providing add-on facilities and services to their clients, improvising their telemedicine services, among others, to stay competitive in the market and have an edge over the other players.

Years considered for this report:

Historical Years: FY2017-FY2020

Base Year: FY2021

Estimated Year: FY2022

Forecast Period: FY2023–FY2027

Objective of the Study:

  • To analyze the historical growth in the market size of India telemedicine market from FY2017 to FY2020.
  • To estimate and forecast the market size of India telemedicine market from FY2021 to FY2027 and growth rate until FY2027.
  • To classify and forecast India telemedicine market based on component, deployment mode, type, technology, delivery mode, application, end user, region, and company.
  • To identify dominant region or segment in the India telemedicine market
  • To identify drivers and challenges for India telemedicine market
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in India telemedicine market.
  • To identify and analyze the profile of leading players operating in India telemedicine market.
  • To identify key sustainable strategies adopted by market players in India telemedicine market.


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TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of service providers across the country. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the service providers who could not be identified due to the limitations of secondary research. TechSci Research analyzed the service providers, distribution channels and presence of all major players across the country.

TechSci Research calculated the market size of India telemedicine market using a bottom-up approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these product types and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.

Key Target Audience:

  • Telemedicine service provider companies
  • Hospitals & Clinics, Ambulatory Care Centers, Doctors/Healthcare Professionals
  • Market research and consulting firms
  • Government bodies such as regulating authorities and policy makers
  • Organizations, forums, and alliances related to telemedicine market

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers, partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.

Report Scope:

In this report, India telemedicine market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

·         India Telemedicine Market, By Component:

    • Services & Software
    • Hardware
  • India Telemedicine Market, By Deployment Mode:
    • Cloud
    • On-premise
  • India Telemedicine Market, By Type:
    • Tele-Hospitals
    • mHealth
    • Tele-Homes
  • India Telemedicine Market, By Technology:
    • Store & Forward
    • Real Time
    • Others
  • India Telemedicine Market, By Delivery Mode:
    • Audio-Visual
    • Only Audio
    • Written
  • India Telemedicine Market, By Application:
    • Tele-Psychiatry
    • General Consultations
    • Tele-Radiology
    • Tele-Pathology
    • Others
  • India Telemedicine Market, By End User:
    • Patients
    • Provider
    • Payers
  • India Telemedicine Market, By Region:
    • South
    • West
    • North
    • East

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in India telemedicine market.

Available Customizations:

With the given market data, TechSci Research offers customizations according to a company’s specific needs. The following customization options are available for the report:

Company Information

Detailed analysis and profiling of additional market players (up to five).

1.    Product Overview

2.    Research Methodology

3.    Impact of COVID-19 on India Telemedicine Market

4.    Executive Summary

5.    Voice of Customer

5.1.  Willingness to Adopt Telemedicine Services

5.2.  Telemedicine Patients Preference, By Specialization

5.3.  Challenges Faced by Doctors for Telemedicine Consulting

5.4.  Preferred Mode for Availing Telemedicine Services

6.    India Telemedicine Market Outlook, FY2017-FY2027F

6.1.  Market Size & Forecast

6.1.1.     By Value

6.2.  Market Share & Forecast

6.2.1.     By Component (Services & Software v/s Hardware)

6.2.2.     By Deployment Mode (Cloud v/s On-Premise)

6.2.3.     By Type (Tele-Hospitals, mHealth, Tele-Homes)

6.2.4.     By Technology (Store & Forward, Real Time, Others)

6.2.5.     By Delivery Mode (Audio-Visual, Only Audio, Written)

6.2.6.     By Application (Tele-Psychiatry, General Consultations, Tele-Radiology, Tele-Pathology, Others)

6.2.7.     By End User (Patients, Provider, Payers)

6.2.8.     By Region

6.2.9.     By Company (FY2021)

6.3.  Product Market Map

7.    South India Telemedicine Market Outlook, FY2017-FY2027F

7.1.  Market Size & Forecast

7.1.1.     By Value

7.2.  Market Share & Forecast

7.2.1.     By Component

7.2.2.     By Deployment Mode

7.2.3.     By Type

7.2.4.     By Technology

7.2.5.     By Delivery Mode

7.2.6.     By Application

7.2.7.     By End User

7.2.8.     By State (Top 3 States)

8.    West India Telemedicine Market Outlook, FY2017-FY2027F

8.1.  Market Size & Forecast

8.1.1.     By Value

8.2.  Market Share & Forecast

8.2.1.     By Component

8.2.2.     By Deployment Mode

8.2.3.     By Type

8.2.4.     By Technology

8.2.5.     By Delivery Mode

8.2.6.     By Application

8.2.7.     By End User

8.2.8.     By State (Top 3 States)

9.    North India Telemedicine Market Outlook, FY2017-FY2027F

9.1.  Market Size & Forecast

9.1.1.     By Value

9.2.  Market Share & Forecast

9.2.1.     By Component

9.2.2.     By Deployment Mode

9.2.3.     By Type

9.2.4.     By Technology

9.2.5.     By Delivery Mode

9.2.6.     By Application

9.2.7.     By End User

9.2.8.     By State (Top 3 States)

10.  East India Telemedicine Market Outlook, FY2017-FY2027F

10.1. Market Size & Forecast

10.1.1.  By Value

10.2. Market Share & Forecast

10.2.1.  By Component

10.2.2.  By Deployment Mode

10.2.3.  By Type

10.2.4.  By Technology

10.2.5.  By Delivery Mode

10.2.6.  By Application

10.2.7.  By End User

10.2.8.  By State (Top 3 States)

11.  Market Dynamics

11.1. Drivers

11.2. Challenges

12.  Market Trends & Developments

13.  Policy & Regulatory Landscape

14.  India Economic Profile

15.  Competitive Landscape

15.1. Competition Outlook

15.2. Company Profiles (SWOT Analysis of Top 5 Players Profiled)

15.2.1.  Apollo Telehealth Services Private Limited

15.2.2.  Practo Technologies Private Limited

15.2.3.  1MG Technologies Private Limited

15.2.4.  DocOnline Health India Private Limited

15.2.5.  Lybrate India Private Limited

15.2.6.  Netdox Health Private Limited

15.2.7.  Allscripts Healthcare Technologies (India) Private Limited

15.2.8.  Dhanush Digital Health Private Limited

15.2.9.  Novocura Tech Health Services Private Limited

15.2.10. Zoylo Digihealth Pvt Ltd

15.2.11. Vidmed Health Technologies Private Limited

15.2.12. TeleVital India Pvt Ltd

15.2.13. Neurosynaptic Communications Private Limited

15.2.14. Netmeds Marketplace Limited

15.2.15. Netdox Health Private Limited

16.  Strategic Recommendations

17.  About Us & Disclaimer

  • Figure 1: India Telemedicine Market Size, By Value (USD Million), FY2017-FY2027F

    Figure 2: India Telemedicine Market Size, By Component, By Value, FY2017-FY2027F

    Figure 3: India Telemedicine Market Size, By Deployment Mode, By Value, FY2017-FY2027F

    Figure 4: India Telemedicine Market Size, By Type, By Value, FY2017-FY2027F

    Figure 5: India Telemedicine Market Size, By Technology, By Value, FY2017-FY2027F

    Figure 6: India Telemedicine Market Size, By Delivery Mode, By Value, FY2017-FY2027F

    Figure 7: India Telemedicine Market Size, By Application, By Value, FY2017-FY2027F

    Figure 8: India Telemedicine Market Size, By End User, By Value, FY2017-FY2027F

    Figure 9: India Telemedicine Market Size, By Region, By Value, FY2017-FY2027F

    Figure 10: India Telemedicine Market Size, By Company, By Value, FY2021

    Figure 11: South India Telemedicine Market Size, By Value (USD Million), FY2017-FY2027F

    Figure 12: South India Telemedicine Market Size, By Component, By Value, FY2017-FY2027F

    Figure 13: South India Telemedicine Market Size, By Deployment Mode, By Value, FY2017-FY2027F

    Figure 14: South India Telemedicine Market Size, By Type, By Value, FY2017-FY2027F

    Figure 15: South India Telemedicine Market Size, By Technology, By Value, FY2017-FY2027F

    Figure 16: South India Telemedicine Market Size, By Delivery Mode, By Value, FY2017-FY2027F

    Figure 17: South India Telemedicine Market Size, By Application, By Value, FY2017-FY2027F

    Figure 18: South India Telemedicine Market Size, By End User, By Value, FY2017-FY2027F

    Figure 19: South India Telemedicine Market Size, By State, By Value, FY2017-FY2027F

    Figure 20: West India Telemedicine Market Size, By Value (USD Million), FY2017-FY2027F

    Figure 21: West India Telemedicine Market Size, By Component, By Value, FY2017-FY2027F

    Figure 22: West India Telemedicine Market Size, By Deployment Mode, By Value, FY2017-FY2027F

    Figure 23: West India Telemedicine Market Size, By Type, By Value, FY2017-FY2027F

    Figure 24: West India Telemedicine Market Size, By Technology, By Value, FY2017-FY2027F

    Figure 25: West India Telemedicine Market Size, By Delivery Mode, By Value, FY2017-FY2027F

    Figure 26: West India Telemedicine Market Size, By Application, By Value, FY2017-FY2027F

    Figure 27: West India Telemedicine Market Size, By End User, By Value, FY2017-FY2027F

    Figure 28: West India Telemedicine Market Size, By State, By Value, FY2017-FY2027F

    Figure 29: North India Telemedicine Market Size, By Value (USD Million), FY2017-FY2027F

    Figure 30: North India Telemedicine Market Size, By Component, By Value, FY2017-FY2027F

    Figure 31: North India Telemedicine Market Size, By Deployment Mode, By Value, FY2017-FY2027F

    Figure 32: North India Telemedicine Market Size, By Type, By Value, FY2017-FY2027F

    Figure 33: North India Telemedicine Market Size, By Technology, By Value, FY2017-FY2027F

    Figure 34: North India Telemedicine Market Size, By Delivery Mode, By Value, FY2017-FY2027F

    Figure 35: North India Telemedicine Market Size, By Application, By Value, FY2017-FY2027F

    Figure 36: North India Telemedicine Market Size, By End User, By Value, FY2017-FY2027F

    Figure 37: North India Telemedicine Market Size, By State, By Value, FY2017-FY2027F

    Figure 38: East India Telemedicine Market Size, By Value (USD Million), FY2017-FY2027F

    Figure 39: East India Telemedicine Market Size, By Component, By Value, FY2017-FY2027F

    Figure 40: East India Telemedicine Market Size, By Deployment Mode, By Value, FY2017-FY2027F

    Figure 41: East India Telemedicine Market Size, By Type, By Value, FY2017-FY2027F

    Figure 42: East India Telemedicine Market Size, By Technology, By Value, FY2017-FY2027F

    Figure 43: East India Telemedicine Market Size, By Delivery Mode, By Value, FY2017-FY2027F

    Figure 44: East India Telemedicine Market Size, By Application, By Value, FY2017-FY2027F

    Figure 45: East India Telemedicine Market Size, By End User, By Value, FY2017-FY2027F

    Figure 46: East India Telemedicine Market Size, By State, By Value, FY2017-FY2027F