Nurse Call Systems Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Technology (Wired communication equipment, Wireless communication equipment), By Application (Alarms & Communications, Workflow Optimization, Wanderer Control, Fall Detection & Prevention), By Type (Integrated Communication Systems, Buttons, Mobile Systems, Intercoms), By End User (Hospitals & Clinics, Long-term care facilities, Others), By Region and Competition, 2021-2031F

Forecast Period	2027-2031
Market Size (2025)	USD 2.69 Billion
CAGR (2026-2031)	5.97%
Fastest Growing Segment	Wired Communication Equipment
Largest Market	North America
Market Size (2031)	USD 3.81 Billion

Market Overview

The Global Nurse Call Systems Market will grow from USD 2.69 Billion in 2025 to USD 3.81 Billion by 2031 at a 5.97% CAGR. Nurse call systems are integrated communication platforms designed to connect patients with clinical staff, thereby facilitating immediate assistance and optimizing healthcare workflows. The primary drivers fueling the growth of this market include the escalating necessity to enhance patient safety through fall reduction, the operational imperative to maximize staff productivity amidst workforce shortages, and the rising care requirements of an expanding geriatric population. These fundamental factors sustain market demand independently of transient technological trends, anchoring the industry in the essential operational needs of medical facilities.

One significant challenge that could impede market expansion is the difficulty of retrofitting advanced digital communication networks into legacy hospital buildings. The complexity and expense of upgrading outdated physical environments often delay the implementation of modern, wired, or wireless solutions. According to the American Society for Health Care Engineering, in 2024, 80% of surveyed hospital facility managers identified aging infrastructure as their primary operational concern. This infrastructural deficit presents a substantial barrier, forcing many healthcare institutions to defer critical system modernizations despite the clear clinical benefits.

Key Market Drivers

Escalating global geriatric population and chronic disease prevalence act as the primary catalyst for the Global Nurse Call Systems Market, fundamentally altering patient acuity levels and care frequency. As life expectancy rises, medical facilities face an influx of patients requiring continuous monitoring for complex, long-term conditions, thereby intensifying the dependency on reliable communication infrastructure to ensure timely interventions. According to the United Nations, July 2024, in the 'World Population Prospects 2024', the global share of the population aged 65 years or older reached 10.3% in 2024 and is projected to double to 20.7% by 2074. This demographic transition compels hospitals to scale their response capabilities, transforming nurse call systems from simple alert mechanisms into essential lifelines that manage high-volume patient requests and mitigate adverse events in overwhelmed wards.

Concurrently, the integration of advanced wireless, IoT, and mobile communication technologies is reshaping market dynamics by replacing static wall-mounted units with dynamic, interoperable ecosystems. These smart platforms route alerts directly to caregivers' mobile devices, reducing alarm fatigue and streamlining clinical workflows amidst severe labor constraints. According to Royal Philips, June 2024, in the 'Future Health Index 2024' report, 92% of healthcare leaders believe automation is critical for addressing staff shortages by reducing administrative burdens. Additionally, next-generation systems increasingly prioritize staff protection through real-time location features. According to the American Hospital Association, February 2024, in the 'Protecting the Health Care Workers Who Care for Us' article, healthcare workers are five times more likely to suffer workplace violence than other workers, underscoring the necessity for integrated duress functions within modern communication networks.

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Key Market Challenges

The integration of modern nurse call systems is significantly hindered by the physical and financial constraints of retrofitting legacy healthcare infrastructure. Many medical facilities operate within aging structures that lack the necessary conduit pathways, electrical capacity, or architectural flexibility to support advanced wired or wireless communication platforms. Installation often necessitates invasive construction work, which risks disrupting critical patient care and triggering expensive code compliance upgrades for hazardous materials. Consequently, the high capital expenditure required to modernize the physical environment frequently consumes the budget allocated for technological enhancements, forcing institutions to rely on obsolete communication methods.

This infrastructural bottleneck is evidenced by the rising unpredictability of renovation projects, which directly impacts the adoption of new technologies. According to the American Society for Health Care Engineering's 2024 Hospital Construction Survey, nearly half of healthcare respondents reported experiencing cost increases and schedule delays on 76% to 100% of their recent construction and renovation projects. Such volatility in project execution discourages healthcare administrators from initiating system upgrades. As facility managers struggle to align outdated building envelopes with digital requirements, the deployment of next-generation nurse call solutions is inadvertently slowed, limiting the market's overall growth potential.

Key Market Trends

The Adoption of AI-Driven Predictive Analytics is transforming nurse call platforms from passive alerting tools into proactive intelligence hubs. By utilizing machine learning to analyze sensor data, these systems can now predict adverse events, such as patient falls, before they manifest and automatically assign acuity levels to incoming alerts. This technological evolution ensures that critical clinical needs are prioritized over routine requests, thereby optimizing workflow and response times. This capability is increasingly vital for maximizing workforce efficiency in high-pressure environments. According to Elsevier Health, July 2024, in the 'Insights 2024: Attitudes toward AI' report, 85% of clinicians believe AI will help free up time to focus on higher value projects, driving the integration of algorithmic decision support into communication infrastructure.

Concurrently, the Expansion of Remote Monitoring Solutions is extending the operational scope of nurse call systems beyond traditional hospital walls. Manufacturers are actively deploying hybrid architectures that connect home-based patients to clinical command centers via wearable sensors, allowing remote distress signals to route seamlessly to professional caregivers. This integration supports the growing "hospital-at-home" model by mirroring in-patient monitoring workflows for dispersed populations. This strategic shift is accelerated by the widespread normalization of digital care delivery mechanisms. According to the American Medical Association, January 2024, in a report on virtual care adoption, 74.4% of physicians have implemented telehealth programs in their practice, creating a critical mandate for systems that bridge the gap between acute and home care environments.

Segmental Insights

Wired Communication Equipment represents the fastest growing segment in the Global Nurse Call Systems Market due to its superior reliability and integration capabilities within healthcare infrastructure. Hospitals prioritize hardwired connections to eliminate signal interference and coverage gaps that can occur with wireless alternatives, ensuring uninterrupted communication during emergencies. This preference is further reinforced by strict adherence to safety standards, such as UL 1069 by Underwriters Laboratories, which mandates robust signaling performance for life safety systems. Consequently, facilities continue to invest in wired solutions to maintain operational stability and guarantee patient safety through consistent monitoring channels.

Regional Insights

North America leads the global nurse call systems market due to extensive investments in healthcare infrastructure and strict regulatory mandates regarding patient safety. The region benefits from policies established by the Centers for Medicare & Medicaid Services, which incentivize hospitals to enhance communication and response times through value-based purchasing programs. High healthcare expenditure and the increasing need for integrated workflow solutions in acute and long-term care facilities further support this dominance. Consequently, the widespread adoption of digital health technologies allows North America to maintain a commanding market position.

Recent Developments

• In March 2025, Baxter International introduced a voice-activated wearable device named Voalte Linq at a major global healthcare conference. This hands-free digital assistant was engineered to integrate seamlessly with hospital nurse call systems and smart beds, allowing clinical teams to manage workflows through simple voice commands. The technology enables caregivers to initiate calls or route requests without manual intervention, significantly reducing the cognitive burden on nursing staff. By facilitating direct communication between clinicians and connected medical devices, the innovation seeks to improve response times and streamline the delivery of patient care in busy hospital environments.
• In January 2025, Sensio announced a long-term strategic partnership with Lovett Care to implement its digital nurse call system across the operator's care home portfolio. The collaboration involved the deployment of a wireless, silent alert solution intended to replace traditional audible alarms, thereby reducing noise levels and creating a calmer environment for residents. Additionally, the agreement included the rollout of multi-sensor technology that detects fall risks and provides activity data to support better clinical decision-making. This initiative aimed to enhance resident safety and operational efficiency by equipping care teams with advanced monitoring and communication tools.
• In August 2024, Ascom launched Telligence 7, a next-generation nurse call system designed to streamline clinical workflows in acute care settings. The new platform was developed to simplify technology ownership for hospitals by incorporating enhanced security, adaptability, and affordability features. This system allows for faster software installation and updates without disrupting daily clinical operations, addressing the key demands of hospital administrators and IT staff. By enabling more flexible care delivery options, the technology supports nursing teams in managing patient requests more efficiently, ultimately contributing to an improved healthcare experience for both staff and patients.
• In February 2024, Austco Healthcare entered into a strategic partnership with Aamal Medical to expand its presence in the Middle Eastern healthcare market. This collaboration was established to deliver advanced nurse call systems and clinical workflow solutions to hospitals and medical facilities in Qatar. By combining Austco’s innovative healthcare communications technology with the local distribution expertise of its partner, the alliance aimed to improve patient care outcomes and operational efficiency. The agreement underscored the company's commitment to growing its global footprint and providing state-of-the-art communication tools to healthcare providers in the region.

Key Market Players

• Hill-Rom Holding, Inc.
• Rauland Corporation
• Honeywell International, Inc.
• Ascom Holding AG
• TekTone Sound and Signal Mfg., Inc.
• Austco Healthcare Ltd
• Critical Alert Systems LLC
• West-Com Nurse Call Systems, Inc.
• JNL Technologies Inc.
• Cornell Communications

By Technology	By Application	By Type	By End User	By Region
Wired communication equipment Wireless communication equipment	Alarms & Communications Workflow Optimization Wanderer Control Fall Detection & Prevention	Integrated Communication Systems Buttons Mobile Systems Intercoms	Hospitals & Clinics Long-term care facilities Others	North America Europe Asia Pacific South America Middle East & Africa

Report Scope:

In this report, the Global Nurse Call Systems Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Nurse Call Systems Market, By Technology:

• Wired communication equipment
• Wireless communication equipment

• Nurse Call Systems Market, By Application:

• Alarms & Communications
• Workflow Optimization
• Wanderer Control
• Fall Detection & Prevention

• Nurse Call Systems Market, By Type:

• Integrated Communication Systems
• Buttons
• Mobile Systems
• Intercoms

• Nurse Call Systems Market, By End User:

• Hospitals & Clinics
• Long-term care facilities
• Others

• Nurse Call Systems Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE