Hospitality Robots Market to Grow with a CAGR of 19.19% through 2029

Integration of Artificial Intelligence (AI) and Machine Learning, Rise of Social and Emotional Robots, and Expansion of Robotics in Food and Beverage Services are likely to drive the market in the forecast period.

According to TechSci Research report, “Hospitality Robots Market – Global Industry Size, Share, Trends, Competition Forecast & Opportunities, 2029F”, the Global Hospitality Robots Market was valued at USD 363.27 Million in 2023 and is expected to grow at a CAGR of 19.19% through the forecast period.

The expansion of robotics in food and beverage services represents a prominent trend reshaping the global hospitality industry, driven by the demand for enhanced service efficiency, hygiene standards, and guest satisfaction. Robots are increasingly deployed across various F&B operations, including automated cooking, food preparation, dishwashing, and delivery services, to streamline workflows and optimize operational processes. In restaurant settings, robotic chefs and kitchen assistants automate repetitive tasks such as chopping vegetables, cooking pasta, or assembling ingredients for consistent and high-quality food preparation. These robots not only reduce labor costs but also ensure compliance with food safety regulations and hygiene standards, thereby mitigating risks associated with human errors in food handling. Robotic bartenders are gaining traction in bars and lounges, capable of mixing cocktails, dispensing drinks, and entertaining guests with flair and precision. Their ability to deliver customized beverage orders efficiently during peak hours enhances service speed and guest satisfaction, contributing to a memorable dining experience.

Robots in food delivery services navigate autonomously through restaurant premises or hotel corridors, delivering meals and beverages to guest rooms or designated dining areas promptly. This automation minimizes delivery times, optimizes order accuracy, and reduces dependency on human resources during busy periods. The expansion of robotics in F&B services underscores a strategic imperative for hospitality operators to leverage technology-driven solutions to meet evolving consumer expectations for convenience, speed, and hygiene in dining experiences. As robotic technologies continue to advance, their integration promises to revolutionize F&B operations, enhance service quality, and drive operational efficiencies across the hospitality sector.

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Based on Cost, The High-cost robots segment held the largest Market share in 2023. High-cost robots dominate the global hospitality robots market due to their advanced capabilities, comprehensive service offerings, and the significant value they provide to hospitality establishments. These robots, typically equipped with sophisticated technologies such as artificial intelligence (AI), machine learning, and advanced sensors, are designed to perform a wide range of functions that enhance guest experiences, optimize operational efficiencies, and ensure high service standards.

One of the primary reasons for the dominance of high-cost robots is their ability to deliver personalized and high-quality guest interactions. For example, customer service robots, often found in luxury hotels, can engage in natural language conversations, offer personalized recommendations based on guest preferences, and provide multilingual support. These capabilities are crucial in creating memorable guest experiences and fostering loyalty, which is particularly important in the competitive hospitality industry.

High-cost robots are designed to integrate seamlessly with existing property management systems, customer relationship management platforms, and other IT infrastructure, ensuring a cohesive and efficient operational workflow. This integration capability is essential for hotels and resorts aiming to streamline operations, reduce manual labor, and enhance overall productivity. For instance, cleaning robots equipped with advanced navigation and obstacle detection systems can autonomously clean large areas, ensuring consistent hygiene standards and freeing up staff for more complex tasks.

Additionally, the deployment of high-cost robots can lead to significant long-term cost savings despite the initial investment. These robots reduce dependency on human labor, mitigate the impact of labor shortages, and help manage rising wage costs. The automation of repetitive and time-consuming tasks allows human staff to focus on providing more personalized and value-added services, thereby improving overall service quality and operational efficiency.

High-cost robots often come with robust support and maintenance packages from manufacturers, ensuring their longevity and reliability. This support is crucial for hospitality establishments looking to maintain continuous and high-level service delivery without disruptions.

Major companies operating in the Global Hospitality Robots Market are:

• SoftBank Robotics Group Corp.
• Relay Robotics, Inc.
• Panasonic Corporation
• LG Electronics, Inc.
• Knightscope, Inc
• Connected Robotics, Inc
• Prospera Hospitality
• Fulin Robots Technology BV

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“The Global Hospitality Robots Market is expected to rise in the upcoming years and register a significant CAGR during the forecast period. The market opportunity in the Global hospitality robots market is substantial, driven by increasing demand for automation to enhance operational efficiency and guest satisfaction. Robots are poised to transform service delivery across hotels, restaurants, and resorts by automating tasks such as housekeeping, concierge services, and food delivery. This technology not only addresses labor shortages and rising wage costs but also offers opportunities for differentiation through personalized guest experiences. With advancements in AI and robotics, the market presents prospects for innovation and competitive advantage, catering to a growing segment of tech-savvy consumers seeking seamless and efficient hospitality solutions. Therefore, the Market of Hospitality Robots is expected to boost in the upcoming years.,” said Mr. Karan Chechi, Research Director of TechSci Research, a research-based global management consulting firm.

“Hospitality Robots Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type of Robot (Customer Service Robots, Cleaning Robots, Food Delivery Robots, Security Robots, Others), By Functionality (Front Desk Assistance, Housekeeping, Food & Beverage Service, Concierge Services, Security & Surveillance, Others), By Application (Hotels, Restaurants, Cruise Ships, Theme Parks & Resorts, Others), By Cost (Low-Cost Robots, High-Cost Robots), By Region & Competition, 2019-2029F”, has evaluated the future growth potential of Global Hospitality Robots Market and provides statistics & information on Market size, structure and future Market growth. The report intends to provide cutting-edge Market intelligence and help decision-makers make sound investment decisions., The report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in the Global Hospitality Robots Market.

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