In the ever-evolving landscape of event planning, online ticketing platforms have become indispensable tools for organizers to streamline ticket sales, manage attendees, and create memorable experiences. In event planning finding the right online ticketing platform can make all the difference in creating a seamless and successful event experience. With the advancement of technology, these platforms have continuously evolved to offer innovative features and seamless user experiences. From virtual conferences to in-person seminars, the best event ticketing platforms of 2024 offer a range of features to simplify the ticketing process and maximize attendance.

However, due to the availability of several options event organizers find it daunting to select the best event ticketing platforms which aligns with their budget and provides all the features they may need.

Here are the top 10 online event ticketing platforms of 2024 that stand out for their versatility, reliability, and user-friendly interfaces:

vFairs:

vFairs is an all-in-one event management platform that streamlines the registration process and includes robust ticketing capabilities. It enables organizers to create immersive virtual environments for conferences, trade shows, job fairs, and more. It leads event registrations and financial transactions through adaptable registration forms, segmented ticket tiers, and seamless integration with trusted payment gateways. Ranking at the top of the best event ticketing platforms, it allows unified management of ticketing and registration, ensuring synchronized data within a single platform.

vFairs' inclusion among the leading event ticketing platforms is largely attributed to its unwavering dedication to security, as demonstrated by its ISO 27001 certification. The platform prioritizes the safeguarding of payment-related data through rigorous encryption protocols, made possible by its seamless integration with widely trusted payment gateways like credit cards, PayPal, and Stripe. This comprehensive selection of payment options ensures users benefit from secure and effortless financial transactions.

Pros & Cons:

Pros:

·    User-friendly app

·    Security and Compliance: vFairs prioritizes security and compliance, demonstrated by its ISO 27001 certification, ensuring that payment-related data is protected through robust encryption measures.

·    Seamless Payment Integration: The platform seamlessly integrates with popular and trusted payment gateways like credit cards, PayPal, and Stripe, offering users a variety of secure payment options for event ticket purchases.

Cons:

·    Service Fees: Some users find the platform's service fees to be high, which can impact the overall cost for event organizers, particularly those with limited budgets.

·      Limited Customization: While the platform offers customization options, some users feel that they are limited in terms of flexibility and creativity when designing registration forms and ticket segments.

Eventbrite:

Eventbrite remains a go-to choice for event organizers of all scales. Its user-friendly interface, extensive promotional tools, and seamless ticketing process make it a popular platform. Eventbrite's integration with social media platforms and event discovery features helps organizers reach a broader audience and boost ticket sales.

Nevertheless, certain users have raised concerns regarding the platform's service charges, which have the potential to inflate overall expenses for organizers, especially those operating within constrained budgets. Various hidden charges, such as processing fees, per-event charges, and supplementary fees for fee processing, contribute to this issue.

Pros & Cons:

Pros

·         The design of Eventbrite makes it very welcoming, simple, and easy to use.

Cons

·         Some users are not able to use Eventbrite for their in-person events because they need the cash flow to pay expenses leading up to the date of the event.

Webex Events:

Webex Events, powered by Cisco, offers a comprehensive solution for hosting both virtual and hybrid events. Its ticketing module allows organizers to manage registrations, payments, and attendee communications seamlessly. With high-definition video streaming, interactive features, and robust security measures, Webex Events ensures a smooth event experience for both organizers and attendees.

Pros & Cons:

Pros:

·       Reliability: The platform is known for its stability and reliability, ensuring that events run smoothly without interruptions or technical glitches.

·    Scalability: The platform can accommodate events of various sizes, from small webinars to large-scale conferences, making it suitable for a wide range of purposes.

Cons:

·      Cost: Webex Events can be expensive, especially for larger events or organizations with a high volume of events, which may not be feasible for organizers with limited budgets.

·         Complexity: The platform can be complex to set up and use, requiring technical expertise and training to fully leverage its features and functionalities.

SurveyMonkey (PurplePass Ticketing):

SurveyMonkey's PurplePass Ticketing platform caters to a wide range of events, from small gatherings to large-scale conferences. It offers customizable ticketing pages, real-time analytics, and integration with survey tools for gathering attendee feedback. PurplePass's user-friendly interface and affordable pricing make it an attractive option for event organizers.

Pros & Cons:

Pros:

·    User-Friendly Interface: SurveyMonkey's interface is intuitive and user-friendly, making it easy for event organizers to set up and manage ticketing processes without extensive technical knowledge.

·    Integration with Survey Tools: As SurveyMonkey's ticketing platform, PurplePass Ticketing seamlessly integrates with SurveyMonkey's survey tools, allowing organizers to gather feedback and insights from event attendees easily.

Cons:

·    Limited Features: Compared to dedicated event ticketing platforms, PurplePass Ticketing may have fewer advanced features and functionalities, limiting its suitability for complex events or large-scale conferences.

·         Customer Support: Some users have reported issues with customer support, including slow response times and difficulty resolving technical issues or inquiries.

Cvent:

Cvent is a leading event management platform that offers end-to-end solutions for planning, promoting, and executing events of all sizes. Its ticketing module provides advanced features such as dynamic pricing, group discounts, and seating management. Cvent's robust reporting tools and integrations with CRM systems make it a preferred choice for enterprise-level events.

Pros & Cons:

Pros:

·     Comprehensive Event Management: Cvent offers a comprehensive suite of event management tools, including ticketing, registration, attendee management, and marketing, all within a single platform.

·      Scalability: The platform is scalable and can accommodate events of all sizes, from small meetings to large conferences and exhibitions, making it suitable for a wide range of event types and organizations.

Cons:

·     Cost: Cvent can be expensive, particularly for smaller organizations or events with limited budgets, as it typically charges subscription fees and may also include additional fees based on event size and features used.

·     Complexity: The platform can be complex to set up and use, requiring training and technical expertise to fully leverage its features and functionalities, which may pose challenges for novice users or smaller organizations with limited resources.

TicketManager (formerly InviteManager):

TicketManager specializes in corporate hospitality and ticket management for sports, concerts, and other entertainment events. Its platform simplifies the process of distributing and tracking tickets, managing guest lists, and measuring ROI. With features like mobile ticketing and real-time analytics, TicketManager helps companies optimize their ticketing investments.

Pros & Cons:

Pros:

·    Simplified Ticket Management: TicketManager streamlines the process of managing event tickets, invitations, and hospitality assets, allowing users to efficiently distribute, track, and analyze ticket usage.

·    Centralized Platform: The app provides a centralized platform for organizing and tracking tickets across multiple events and venues, reducing the need for manual tracking and ensuring greater visibility and control over ticket inventor.

Cons:

·   Cost: TicketManager can be expensive, particularly for larger organizations or those with extensive event and hospitality programs, as it typically charges subscription fees based on the number of users and features used.

·         Learning Curve: The app may have a learning curve for new users, especially those who are not familiar with event management or CRM systems, requiring time and resources to onboard and train staff effectively.

Bizzabo:

Bizzabo is a comprehensive event management platform that offers seamless ticketing, networking, and marketing capabilities. Its ticketing module allows organizers to create custom registration forms, set pricing tiers, and manage discounts effortlessly. Bizzabo's focus on attendee engagement and community building makes it a preferred choice for professional conferences and corporate events.

Pros & Cons:

Pros:

·         All-in-One Event Platform: Bizzabo offers a comprehensive suite of event management tools, including ticketing, registration, event website creation, networking, and marketing, all within a single platform.

·         User-Friendly Interface: The platform features an intuitive and user-friendly interface, making it easy for both organizers and attendees to navigate and use the platform without extensive technical knowledge.

Cons:

·         Cost: Bizzabo can be expensive, particularly for larger events or organizations with extensive event management needs, as it typically charges subscription fees based on the number of events and attendees.

·         Customization Limitations: While Bizzabo offers some customization options, users may find the platform's templates and design constraints to be limiting, especially for organizations with specific branding or design requirements.

Splash:

Splash is a user-friendly event marketing and ticketing platform that empowers organizers to create stunning event pages and drive ticket sales. Its intuitive drag-and-drop interface, built-in design tools, and seamless integrations with CRM systems make it easy to create immersive event experiences. Splash's analytics dashboard provides valuable insights to optimize event performance.

Pros & Cons:

Pros:

·         Ease of Use: Splash offers an intuitive platform that makes it easy for event organizers to create, customize, and manage their events.

·         Customization: Users can customize event pages with branding elements, images, and content to create a unique experience for attendees.

Cons:

·         Customer Support: While Splash provides customer support via email and chat, some users have reported delays in response times or difficulties in reaching a resolution for technical issues.

·         Dependency on Internet Connection: Like any online platform, Splash requires a stable internet connection for both organizers and attendees, which can be a limitation in areas with poor connectivity.

TicketSource:

TicketSource is a flexible and affordable ticketing platform suitable for a wide range of events, including theatre productions, festivals, and charity fundraisers. It offers features like reserved seating, promotional discounts, and mobile ticket delivery. TicketSource's straightforward pricing structure and responsive customer support make it an attractive option for smaller organizations.

Pros & Cons:

Pros:

·         Ticketing Options: TicketSource supports various ticketing options, including general admission, reserved seating, timed entry, and group bookings, giving organizers flexibility in pricing and event logistics.

·         Integrated Box Office: The platform provides an integrated box office system, allowing organizers to sell tickets both online and through traditional box office channels, such as phone or in-person sales.

Cons:

·         Transaction Fees: While TicketSource offers a free basic plan, organizers may incur transaction fees for each ticket sold, which can impact overall event revenue, especially for events with high ticket sales volume.

·         Limited Customization: Some users may find that TicketSource's customization options are more limited compared to other platforms, with fewer options for advanced branding or design customization.

EventBee:

EventBee is a simple yet powerful event management platform that focuses on ticketing, promotion, and attendee engagement. Its intuitive interface allows organizers to create event pages, sell tickets, and track sales in minutes. EventBee's social sharing tools and email marketing integrations help organizers maximize event visibility and drive ticket sales.

Pros & Cons:

Pros:

·         User-Friendly Interface: Eventbee offers an intuitive and easy-to-use interface, making it simple for organizers to set up and manage their events without requiring technical expertise.

·         Ticketing Flexibility: Eventbee supports various ticketing options, including general admission, reserved seating, and VIP tickets, giving organizers flexibility in pricing and event logistics.

·         Marketing Tools: Eventbee provides marketing tools such as promotional codes, discount options, and email marketing integration, helping organizers to reach a wider audience and boost ticket sales.

Cons:

·         Transaction Fees: While Eventbee offers a free basic plan, organizers may incur transaction fees for each ticket sold, which can impact overall event revenue, especially for events with high ticket sales volume.

·         Limited Integration Options: Some users may find that Eventbee has limited integration options with other platforms or services, which can be a drawback for organizers who rely on third-party tools for additional event management or marketing functions.

·         Scalability: Eventbee may be more suitable for smaller to medium-sized events, as some users have reported limitations in scalability and performance for larger events with high ticket sales volume or complex logistics.

According to TechSci Research report “Virtual Event Platform Market – Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component (Software, Services), By Organization Size (Large Enterprises, SMEs), By End User (BFSI, Government, Healthcare and Life Sciences Education, Others), By Region, and By Competition, 2018-2028,” the Global Virtual Event Platform Market is experiencing robust growth and transformation, driven by several factors reshaping the way individuals and organizations conduct events, conferences, and meetings.

The market growth is driven by various factors, such as digital transformation and remote work, cost-efficiency and scalability, and advanced technology and interactive features. However, despite these drivers the market faces certain challenges, such as technical complexity and infrastructure, issues with engagement and interaction, and security and privacy concerns.

According to TechSci Research report “Event Management Software Market – Global Industry Size, Share, Trends, Opportunity, and Forecast Segmented By Component (Software, Services), By Deployment (On-premises, Cloud), By Application (Corporate, Education), By Region, Competition 2018-2028” the global event management software market was valued at USD 5.8 billion in 2022 and is anticipated to project robust growth in the forecast period with a CAGR of 12.32% through 2028. The market growth is driven by various factors, such as technological advancements, and changing consumer preferences. Event management solutions have evolved significantly with incorporation of cutting edge technology like artificial intelligence (AI), virtual reality (VR), augmented reality (AR) and machine learning (ML).These technologies enhance the overall experience of the event, thereby helping organizers create immersive and engaging events.

The Key Trends in the Market:

Hybrid Events: With the gradual return to in-person gatherings post-pandemic, hybrid events have gained prominence. Virtual event platforms are adapting to accommodate both physical and remote attendees, providing seamless integration between onsite and online experiences. This trend allows organizers to maximize audience reach while offering flexibility to participants.

Enhanced Engagement Features: Virtual event platforms are continually innovating to enhance attendee engagement. Features such as live polling, Q&A sessions, virtual networking lounges, and gamification elements are becoming standard offerings. These features not only foster interaction among participants but also make virtual events more dynamic and memorable.

Customization and Branding: Organizers are increasingly seeking virtual event platforms that offer extensive customization options to align with their brand identity and event objectives. From branded registration pages to personalized virtual environments, platforms are providing tools to create immersive and cohesive experiences tailored to the organizer's brand and audience.

Integration with Third-Party Tools: Integration capabilities have become crucial for virtual event platforms to streamline processes and enhance functionality. Platforms that seamlessly integrate with popular third-party tools such as customer relationship management (CRM) systems, marketing automation platforms, and video conferencing solutions offer organizers greater flexibility and efficiency in managing events.

Data Analytics and Insights: Data-driven decision-making is gaining traction in virtual events. Platforms that offer robust analytics tools provide organizers with valuable insights into attendee behavior, content effectiveness, and overall event performance. These insights enable organizers to refine their strategies, improve future events, and demonstrate ROI to stakeholders.

In conclusion, these top 10 online event ticketing platforms of 2024 offer a diverse range of features and capabilities to meet the needs of event organizers in various industries. Whether hosting virtual, hybrid, or in-person events, these platforms empower organizers to streamline ticketing processes, engage attendees, and create memorable experiences. By leveraging the right tools, event organizers can elevate their events to new heights of success.