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Report Description

Report Description

Forecast Period

2025-2029

Market Size (2023)

USD 242.12 Million

Market Size (2029)

USD 374.10 Million

CAGR (2024-2029)

7.48%

Fastest Growing Segment

Tele-radiology

Largest Market

South Vietnam

Market Overview

Vietnam Telemedicine Market was valued at USD 245.48 Million in 2023 and is anticipated to reach USD 330.59 Million by 2029, with a CAGR of 5.19% during 2024-2029. 

The Vietnam Telemedicine Market is witnessing a transformative shift, propelled by technological advancements, evolving healthcare demands, and regulatory reforms. Telemedicine, which encompasses the remote provision of healthcare services via telecommunications technology, emerges as a pivotal solution to overcome barriers like geographical constraints and limited access to medical facilities. This market is on the cusp of significant expansion, driven by innovative technologies, dynamic healthcare landscapes, and supportive regulatory frameworks.

As telemedicine gains traction, it becomes a cornerstone in addressing the mounting challenges posed by chronic diseases and accessibility issues in Vietnam. With a focus on leveraging digital health solutions, stakeholders within the healthcare ecosystem are poised to enhance accessibility, efficiency, and affordability of healthcare services across the Vietnamese populace. This paradigm shift underscores the pivotal role of telemedicine in reshaping healthcare delivery, offering a cost-effective and scalable model to meet the evolving healthcare needs of the Vietnamese population.

Key Market Drivers

Increasing Healthcare Needs

Vietnam’s growing healthcare needs are significantly boosting telemedicine adoption. The country’s population reached 101.6 million in 2025, increasing demand for healthcare services and straining existing resources. Telemedicine provides scalable remote access to medical professionals, easing the burden on facilities. With the elderly population rising from 7.45 million to 11.41 million between 2009 and 2019, chronic and age-related conditions are becoming more common. Telemedicine enables older adults to receive care from home, reducing hospital visits and improving health outcomes.

Chronic illnesses such as cardiovascular disease, diabetes, and respiratory conditions caused 341,000 deaths in a year. These require ongoing management, continuous monitoring, and timely interventions. Telemedicine supports long-term disease care through remote consultations and monitoring devices, ensuring patients receive attention regardless of location. Vietnam’s remote rural regions struggle with healthcare access, a challenge addressed by telemedicine’s ability to deliver medical services directly to underserved areas lacking doctors, medicine, or transport infrastructure.

Urban areas, including Hanoi with over 8 million residents and Ho Chi Minh City with more than 10 million, face lifestyle-related health risks and growing healthcare demands. Telemedicine offers urban dwellers fast, convenient access to care without physical visits, aligning with the fast-paced city life. The combination of population growth, aging demographics, chronic disease prevalence, accessibility issues, and urbanization creates strong momentum for telemedicine as an efficient, accessible healthcare delivery model nationwide.

Changing Consumer Preferences

Changing consumer preferences are reshaping Vietnam’s healthcare landscape. Modern patients value convenience, flexibility, and accessibility. Telemedicine eliminates travel time and waiting rooms by enabling virtual consultations from home or work. Remote access solves challenges for underserved areas, including the 761 regions with limited mobile coverage in September 2024. Patients appreciate instant access to medical expertise without long-distance travel, meeting government goals for equitable nationwide healthcare coverage.

Digital technology adoption is fueling telemedicine demand, with 80 million internet users and over 100 million mobile subscriptions. Platforms leverage popular devices to provide care, supported by the rollout of the VNeID app for electronic medical records with 57 million registrations. COVID-19 heightened safety concerns, encouraging patients to avoid crowded hospitals. Telemedicine reduces infection risk while offering tailored care for Vietnam’s expanding middle class seeking high-quality, personalized healthcare.

Virtual consultations enable in-depth discussions, comprehensive assessments, and individualized treatment plans. Patients and providers collaborate on care decisions, elevating healthcare to a patient-focused model. By meeting consumer demands for convenience, safety, technology integration, and personalization, telemedicine is becoming Vietnam’s preferred healthcare delivery method.

Advancement in technology

Technological advancements form the backbone of Vietnam’s telemedicine growth. With 80% internet adoption and 90% mobile access, digital healthcare is becoming mainstream. However, mountainous terrain still challenges service stability in rural regions. Hospitals like Bach Mai and Cho Ray have launched telemedicine services to reduce overcrowding, offering appointment scheduling, video consultations, and EHR integration to support full medical record digitization by 2025.

Remote monitoring via wearables and health apps like Mi Fitness enables continuous patient tracking outside hospitals. AI technologies improve diagnostic accuracy, speed, and treatment personalization, while blockchain ensures secure, transparent data storage and sharing. Robotics enable remote medical exams and surgical assistance, expanding telemedicine capabilities.

Government-supported initiatives, such as the “Doctor for Everyone” project with UNDP and KOFIH, invested USD 3.2 million in telemedicine software and training. These innovations allow healthcare providers to deliver efficient, secure, and high-quality care to all regions of Vietnam, driving rapid market expansion.




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Key Market Challenges

Regulatory Hurdles and Legal Framework

The primary challenges facing the telemedicine sector in Vietnam is the lack of comprehensive regulations and legal frameworks governing telehealth practices. The absence of clear guidelines and standards for telemedicine services, licensure requirements for healthcare providers, data privacy and security regulations, and reimbursement policies creates uncertainty and impedes widespread adoption. Healthcare stakeholders, including government agencies, policymakers, and industry associations, need to collaborate to establish robust regulatory frameworks that address telemedicine's legal, ethical, and operational aspects while ensuring patient safety, quality of care, and data protection.

Digital Infrastructure and Connectivity Issues

Despite improvements in telecommunication infrastructure, including internet connectivity and mobile network coverage, Vietnam still faces challenges related to digital infrastructure and connectivity in remote and rural areas. Limited access to high-speed internet, unreliable network connectivity, and technological disparities between urban and rural regions hinder the seamless delivery of telemedicine services. To overcome these challenges, investments in expanding broadband infrastructure, upgrading digital networks, and deploying telecommunication technologies in underserved areas are essential. Additionally, initiatives to promote digital literacy and telecommunication awareness among healthcare providers and patients can enhance telemedicine adoption and accessibility nationwide.

Healthcare Workforce Capacity and Training

Another critical challenge for the telemedicine market in Vietnam is the shortage of trained healthcare professionals proficient in telehealth technologies and practices. The successful implementation of telemedicine relies on the competence and readiness of healthcare providers to deliver remote care effectively. However, there is a lack of formal training programs, continuing education opportunities, and standardized protocols for telemedicine training among healthcare professionals in Vietnam. Addressing this challenge requires investments in telemedicine education and training initiatives, curriculum development, hands-on clinical experiences, and certification programs tailored to the needs of healthcare professionals across different specialties and healthcare settings. Collaborative efforts between academic institutions, healthcare organizations, and technology vendors can help build a skilled telehealth workforce capable of leveraging digital health solutions to improve patient care delivery and outcomes.

Key Market Trends

Integration of Artificial Intelligence (AI) and Machine Learning (ML) Technologies

The integration of AI and ML technologies is poised to revolutionize telemedicine in Vietnam, enabling more efficient and personalized healthcare delivery. AI-powered algorithms can analyze vast amounts of patient data, including medical records, diagnostic images, and genomic information, to support clinical decision-making, disease prediction, and treatment planning. ML algorithms can enhance diagnostic accuracy, identify patterns and trends in patient health data, and facilitate early detection of diseases. In telemedicine, AI-driven virtual assistants and chatbots can assist healthcare providers in triaging patients, answering inquiries, and providing real-time support during remote consultations. As AI and ML capabilities continue to evolve, their integration into telemedicine platforms and applications will enable more accurate diagnoses, personalized treatment recommendations, and improved patient outcomes.

Expansion of Remote Monitoring and Wearable Health Technologies

The expansion of remote monitoring devices and wearable health technologies is reshaping the landscape of telemedicine in Vietnam, empowering patients to actively participate in their healthcare management and enabling continuous remote monitoring of vital signs and health parameters. Wearable devices, such as smartwatches, fitness trackers, and medical-grade sensors, allow individuals to track their physical activity, heart rate, blood pressure, blood glucose levels, and other health metrics in real-time. These devices can transmit data wirelessly to healthcare providers, enabling remote monitoring of patients with chronic conditions, postoperative care recipients, and individuals undergoing rehabilitation. Remote monitoring technologies facilitate early detection of health issues, timely intervention, and proactive management of chronic diseases, reducing hospital readmissions, improving treatment adherence, and enhancing patient engagement in their healthcare journey.

Telepsychiatry and Mental Health Services

The growing recognition of mental health as a critical component of overall well-being is driving the adoption of telepsychiatry and virtual mental health services in Vietnam. Telepsychiatry platforms enable individuals to access mental health support and counseling services remotely, overcoming barriers such as stigma, geographic distance, and limited access to mental healthcare providers. Virtual therapy sessions, cognitive-behavioral interventions, and psychiatric consultations conducted via telemedicine platforms offer convenience, privacy, and flexibility for patients seeking mental health support. The COVID-19 pandemic has further accelerated the adoption of telepsychiatry and virtual mental health services, as lockdowns, social distancing measures, and increased stressors have heightened the demand for accessible and confidential mental health support services. As awareness of mental health issues grows and societal attitudes toward seeking mental healthcare evolve, telepsychiatry and virtual mental health services are expected to play an increasingly prominent role in addressing the mental health needs of the Vietnamese population.

Segmental Insights

Application Insights

Based on the category of Application, The Tele-radiology segment dominated Vietnam’s telemedicine market in 2023, emerging as the leading application category. Tele-radiology enables remote analysis and diagnosis of medical images—such as X-rays, CT scans, MRIs, and ultrasounds—by radiologists located far from where the images were captured. In Vietnam, where there is an uneven distribution of radiologists and limited access to advanced imaging facilities, tele-radiology bridges this gap by connecting rural hospitals and clinics with expert diagnostic services.

Through tele-radiology, healthcare providers in Vietnam can access timely and precise diagnostic assessments, ensuring quicker treatment decisions and improved clinical outcomes. This capability is especially critical in emergency and urgent-care cases where immediate interpretation of medical images is required. By overcoming geographical constraints, tele-radiology significantly enhances access to quality healthcare services, particularly in underserved and remote regions of the country.

Tele-radiology also boosts healthcare efficiency by optimizing the utilization of radiology experts across multiple facilities. Instead of maintaining full-time in-house radiology teams at every hospital, healthcare providers can partner with external tele-radiology networks or service companies. This outsourcing strategy lowers staffing expenses, improves workflow efficiency, and reduces report turnaround times, ultimately leading to higher patient satisfaction and productivity.




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Regional Insights

South Vietnam emerged as the dominant region in the Vietnam Telemedicine market in 2023, holding the largest market share in terms of value. South Vietnam stands as a vanguard of technological progress and digital innovation, boasting robust internet connectivity and widespread smartphone usage. This tech-savvy environment facilitates the seamless deployment of telemedicine platforms and applications, enabling healthcare providers and patients to connect virtually for remote consultations and medical services.

The Vietnamese government's steadfast dedication to promoting telemedicine as a pivotal component of its overarching healthcare strategy underscores its commitment to enhancing healthcare accessibility and delivery, particularly in urban locales. This commitment is exemplified through supportive policies and regulatory frameworks that incentivize investment in telemedicine infrastructure and services, further solidifying South Vietnam's preeminence in the telemedicine sector.

Moreover, as an economic and commercial epicenter, South Vietnam attracts substantial investments from both domestic and international stakeholders in the healthcare sphere. This influx of investment capital propels the development and expansion of telemedicine endeavors, fostering innovation and fostering competition within the market. This favorable investment climate plays a pivotal role in advancing South Vietnam's dominance in the telemedicine landscape.

Recent Developments

  • In June 2025: As part of the "Doctor for Everyone" initiative, a collaborative project with the United Nations Development Programme (UNDP) and the Korea Foundation for International Healthcare (KOFIH), information technology systems were installed at 150 commune health stations. This project aims to improve healthcare in remote provinces by providing training, supplies, and software investment.
  • In November 2024, the Ministry of Health, in partnership with the UNDP and the Korea Foundation for International Healthcare (KOFIH), launched an expansion of the "Doctor for Everyone" project to improve healthcare access for disadvantaged groups in ten provinces. This initiative builds upon the existing "Doctor for Everyone" system, which, by February 2025, had already connected over 1.3 million community members to telemedicine services. 

Key Market Players

  • Jio Health
  • eDoctor
  • Nhi Đồng 315
  • Med247
  • DOCOSAN

By Component

By Modality

By End User

By Application

By Delivery Mode

By Region

  • Product
  • Services
  • Store and forward
  • Real time
  • Others
  • Providers
  • Payers
  • Patients
  • Others
  • Teleradiology
  • Telepsychiatry
  • Telepathology
  • Teledermatology
  • Telecardiology
  • Others
  • Web/Mobile
  • Call Centers
  • South Vietnam
  • North Vietnam
  • Central Vietnam

 

Report Scope:

In this report, the Vietnam Telemedicine Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

  • Vietnam Telemedicine Market, By Component:

o   Product

o   Services

  • Vietnam Telemedicine Market, By Modality:

o   Store and forward

o   Real time

o   Others

  • Vietnam Telemedicine Market, By Application:

o   Teleradiology

o   Telepsychiatry

o   Telepathology

o   Teledermatology

o   Telecardiology

o   Others

  • Vietnam Telemedicine Market, By Delivery Mode:

o   Web/Mobile

o   Call Centers

  • Vietnam Telemedicine Market, By Facility:

o   Tele-hospital

o   Tele-home

  • Vietnam Telemedicine Market, By End User:

o   Providers

o   Payers

o   Patients

o   Others

  • Vietnam Telemedicine Market, By Region:

o   South Vietnam

o   North Vietnam

o   Central Vietnam

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Vietnam Telemedicine Market.

Available Customizations:

Vietnam Telemedicine market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Vietnam Telemedicine Market is an upcoming report to be released soon. If you wish an early delivery of this report or want to confirm the date of release, please contact us at [email protected]

Table of content

Table of content

1.    Product Overview

2.    Research Methodology

3.    Impact of COVID-19 on Vietnam Telemedicine Market

4.    Executive Summary

5.    Voice of Customer

6.    Vietnam Telemedicine Market Outlook

6.1.  Market Size & Forecast

6.1.1.     By Value

6.2.  Market Share & Forecast

6.2.1.     By Component (Product, Services)

6.2.2.     By Modality (Store and forward, Real time, Others)

6.2.3.     By Application (Teleradiology, Telepsychiatry, Telepathology, Teledermatology, Telecardiology, Others)

6.2.4.     By Delivery Mode (Web/Mobile, Call Centers)

6.2.5.     By Facility (Tele-hospital, Tele-home)

6.2.6.     By End User (Providers, Payers, Patients, Others)

6.2.7.     By Region

6.2.8.     By Company (2023)

6.3.  Product Market Map

7.    North Vietnam Telemedicine Market Outlook

7.1.  Market Size & Forecast          

7.1.1.     By Value

7.2.  Market Share & Forecast

7.2.1.     By Component

7.2.2.     By Modality

7.2.3.     By Application

7.2.4.     By Delivery Mode

7.2.5.     By Facility

7.2.6.   By End User

8.    South Vietnam Telemedicine Market Outlook

8.1.  Market Size & Forecast          

8.1.1.     By Value

8.2.  Market Share & Forecast

8.2.1.     By Component

8.2.2.     By Modality

8.2.3.     By Application

8.2.4.     By Delivery Mode

8.2.5.   By Facility

8.2.6.     By End User

9.    Central Vietnam Telemedicine Market Outlook

9.1.  Market Size & Forecast          

9.1.1.     By Value

9.2.  Market Share & Forecast

9.2.1.     By Component

9.2.2.     By Modality

9.2.3.     By Application

9.2.4.     By Delivery Mode

9.2.5.   By Facility

9.2.6.     By End User

10.  Market Dynamics

10.1.              Drivers

10.2.              Challenges

11.  Market Trends & Developments

12.  Policy & Regulatory Landscape

13.  Vietnam Economic Profile

14.  Competitive Landscape

14.1.  Jio Health

14.1.1.         Business Overview

14.1.2.         Product & Service Offerings

14.1.3.         Financials (If Listed)

14.1.4.         Recent Developments

14.1.5.         Key Personnel

14.1.6.         SWOT Analysis

14.2.  eDoctor

14.3.  Nhi Đồng 315

14.4.  Med247

       14.5. DOCOSAN

15.  Strategic Recommendations

16. About Us & Disclaimer

Figures and Tables

Frequently asked questions

Frequently asked questions

The market size of Vietnam Telemedicine Market was estimated to be USD 242.12 Million in 2023.

Jio Health, eDoctor, Nhi Đồng 315, Med247, DOCOSAN were the major players in the Vietnam Telemedicine Market in 2023.

Regulatory Hurdles and Legal Framework and Digital Infrastructure and Connectivity Issues are the major challenges which restrict the growth of the Vietnam Telemedicine Market.

Increasing healthcare needs and Changing Consumer Preferences are the major drivers which drives the growth of the Vietnam Telemedicine Market.

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