Vietnam Enterprise Business Chat Software Market By Deployment Mode (On-Premises, Cloud), By Operating System (Android, iOS), By Device (PC, Mobile), By End User Industry (BFSI, Healthcare, IT and Telecommunication, Retail, Travel and Hospitality), By Organization Size (SME, Large Enterprises), By Region, Competition, Forecast & Opportunities, 2017-2027

Vietnam Enterprise Business Chat Software Market stood at USD30.30 million in 2021 and is forecast to grow at a CAGR of 20.57% by 2027 due to the high adoption rate of AI based optimized communication and rapidly growing safety of any connected devices and messaging application through Internet of Things.

Enterprise business chat software is a business communication app used to connect with employees. The enterprise business chat software can be used to view conversations, send messages, and share data with one tab and one password. Enterprise business chat software is built to enhance teamwork and productivity by collaborating in real-time with messaging, video calls, audio, and many more. Enterprise Business chat software helps team members stay up to date. Therefore, the company can keep track of daily progress and adapt effectively to various tasks.

Rich Communication Services for Communication

Rich Communication Services (RCS) is a communication procedure between mobile telephone carriers and between carrier and phone. Additionally, RCS is a cross-platform messaging system that uses encryption and can connect to various networks, including various features such as video sharing and calling, Voice over Wi-Fi and IP, Web RTC, instant messaging, and many more. Moreover, Rich Communication Services are being heavily included in enterprise business chat software solutions to enable seamless and collaborative communication between two firms. On the other hand, Rich Communication Services (RCS) implementation may introduce many bugs into the software, but they can be avoided by systematic designing of source code. Therefore, the incorporation of Rich communication services is expected to grow the Vietnam Enterprise business chat software market.

Improving Security Standards

Businesses are heavily dependent on Business chat software for interactive communication and data sharing. Furthermore, such software is used to share sensitive information. As a result, various security standards are being implemented to keep data safe and avoid malicious code attacks. The End-to-End encryption (E2EE) method prohibits third parties from accessing data while it is being transferred from one device or end system to another. It is often used to help businesses comply with data privacy and security regulations and laws. Furthermore, it inhibits internet service providers, phone service providers, government agencies, and even telecoms organizations from accessing the encryption keys required to decode the conversation. As a result, the Vietnam Enterprise business chat software market is expected to grow as security standards increases.

Data Ownership and Control

Due to the privacy and security concerns in most of the customer-based applications, neither the company owners nor the regulators transmit data through messaging apps such as Facebook, WhatsApp, etc. Additionally, the control of information includes the ability to access, package, create, modify, derive benefit from, sell or remove data, and the right to assign these access privileges to others. As a result, well-designed business applications like SayHey Messenger give companies a productive collaborative environment with secure, private and centralized enterprise messaging. Moreover, potentially sensitive information remains confidential and is kept secure through the End-to-end encryption (E2EE) method for the company's future use.

Click here to download the sample

Market Segmentation

 Vietnam Enterprise Business Chat Software Market can be segmented into Deployment Mode, Operating System, Device, End User Industry, Organization Size, and Region. Based on Deployment Mode, the market is segmented into On-Premises and Cloud. Based on Operating System, the market is segmented into Android, iOS. Based on Device, the market is segmented into PC and Mobile. Based on End User Industry, the market is segmented into BFSI, Healthcare, IT and Telecommunication, Retail, Travel and Hospitality. Based on Organization Size, the market is segmented into SME, Large Enterprises. Based on region, the market is segmented into North Vietnam, South Vietnam, Central Vietnam

Company Profiles

VNG Corporation, Slack Technologies, LLC, Zoho Vietnam, Zendesk, Inc., Livechat Software SA, Chatwork Vietnam, Flock FZ-LLC, Atlassian, Inc., Bitrix24, Skype Technologies (Microsoft Vietnam) are among the major market players in Vietnam that lead the market growth of the Vietnam Enterprise Business Chat Software Market.

Report Scope:

In this report, Vietnam Enterprise Business Chat Software Market has been segmented into the following categories in addition to the industry trends which have also been listed below:

•  Vietnam Enterprise Business Chat Software Market, By Deployment Mode:
• On-Premises
• Cloud
• Vietnam Enterprise Business Chat Software Market, By Operating System:
• Android
• iOS
• Vietnam Enterprise Business Chat Software Market, By Device:
• Mobile
• PC
• Vietnam Enterprise Business Chat Software Market, By End User Industry:
• BFSI
• Healthcare
• IT and Telecommunication
• Retail
• Travel and Hospitality

·         Vietnam Enterprise Business Chat Software Market, By Organization Size:

• Large Enterprises
• SME

·         Vietnam Enterprise Business Chat Software Market, By Region:

• North Vietnam
• South Vietnam
• Central Vietnam 

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in Vietnam Enterprise Business Chat Software Market.

Available Customizations:

With the given market data, TechSci Research offers customizations according to a company’s specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).