Global Multi-Vendor Support Services Market is expected to reach 60.22 billion by 2024, at a CAGR of over 2% during the forecast period. Major growth factors for the market are rising maintenance costs of OEM services, rapidly changing in the IT infrastructure, reducing IT support and maintenance complexities. Moreover, growing use of centralized support services and growing need for new levels of support services are other factors driving forces for the market. Based on service type, the market has been segmented into Hardware Support Services and Software Support Services. The hardware support services segment is anticipated to dominate the market over the next five years owing to increasing demand for a new level services across the globe. Based on business application, the market has been segmented into Financial and Accounting, Supply Chain, Sales and Marketing, Production, Human Resource and Others. Supply chain business application segment is predictable to hold significant market size during the forecast period. North America region dominated the Multi-Vendor Support Services market in 2018 and is anticipated to maintain its dominance over the next five years as well owing to increasing investments in technologies and presence of large enterprises. The key players in the market are Lenovo, Symantec, NEC, Fujitsu among others.

Years considered for this report:

Historical Year : 2014 - 2017

Base Year : 2018

Estimated : 2019

Forecast : 2020 - 2024

Objective of the Study:

  • To analyse and forecast the market size of Multi-Vendor Support Services, in terms of value.
  • To classify and forecast global Multi-Vendor Support Services based on services type, business application, organization size, vertical, and regional distribution.
  • To identify drivers and challenges for Global Multi-Vendor Support Services.
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in Global Multi-Vendor Support Services.
  • To conduct the pricing analysis for Multi-Vendor Support Services.
  • To identify and analyse the profile of leading players involved in the manufacturing of Global Multi-Vendor Support Services.


Click here to download the brochure 

Some of the leading players in the Global Multi-Vendor Support Services market are Oracle, IBM, Citrix, Citycomp, Service Express, ONX, Hitachi, Dell, HP, Microsoft etc.

TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of service providers across the globe. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the service providers which could not be identified due to the limitations of secondary research. TechSci Research analysed the service offerings, distribution channels and presence of all major collaboration service providers across the globe.

TechSci Research calculated the market size of global Multi-Vendor Support Services using a bottom-up approach, where data for various end user industries and its application across various product types were recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analysing historical data of these product types and applications for getting an appropriate, overall market size. Various secondary sources such as company website, news articles, press releases, company annual reports, investor presentations and financial reports were also used by TechSci Research.

Key Target Audience:

  • Third-Party Maintenance (TPM) service providers
  • TPM resellers
  • Value-Added Resellers (VARs)
  • MVSS providers
  • Research organizations and consulting companies.
  • Research Institutes
  • Industry associations
  • Market research and consulting firm.

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as collaboration service providers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.

Report Scope:

In this report, Global Multi-Vendor Support Services market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

  • Market, By Service Type:
    • Hardware Support Services
    • Software Support Services
  • Market, By Business Application:
    • Financial and Accounting
    • Supply Chain
    • Sales and Marketing
    • Production
    • Human Resource
    • Others
  • Market, By Organization Size:
    • Small & Medium-Sized Enterprises
    • Large Enterprises
  • Market, By Vertical:
    • Banking, Financial Services & Insurance
    • Telecom & IT
    • Media & Entertainment
    • Travel & Logistics
    • Others
  • Market, by Region:
    • Asia Pacific
      • China
      • India
      • Japan
      • South Korea
      • Australia
      • Singapore
      • Malaysia
    • Europe & CIS
      • Poland
      • Netherlands
      • United Kingdom
      • Italy
      • Spain
      • Romania
      • Hungary
    • North America
      • United States
      • Mexico
      • Canada
    • South America
      • Brazil
      • Argentina
      • Colombia
    • Middle East and Africa
      • South Africa
      • Saudi Arabia
      • UAE
      • Nigeria

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in Multi-Vendor Support Services.

Available Customizations:

With the given market data, TechSci Research offers customizations according the company’s specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Profit Margin Analysis

  • Profit margin analysis in case of direct and indirect sales channel.
It is an upcoming report to be released soon. If you wish an early delivery of this report or want to confirm the date of release, please contact us at sales@techsciresearch.com   

In case you don’t find what you are looking for, please get in touch with our custom research team at sales@techsciresearch.com

1.    Product Overview

2.    Research Methodology

3.    Executive Summary

4.    Voice of Customer

5.    Global Multi-Vendor Support Services Market Overview 

6.    Global Multi-Vendor Support Services Market Outlook

6.1.  Market Size & Forecast

6.1.1.     By Value

6.2.  Market Share & Forecast

6.2.1.     By Service Type (Hardware Support Services and Software Support Services)

6.2.2.     By Business Application (Financial and Accounting, Supply Chain, Sales and Marketing, Production, Human Resource and Others)

6.2.3.     By Organization Size (Small & Medium-Sized Enterprises and Large Enterprises)

6.2.4.     By Vertical (Banking, Financial Services & Insurance, Telecom & IT, Media & Entertainment, Travel & Logistics and Others)

6.3.  By Company

6.4.  Market Attractiveness Index

7.    Asia-Pacific Multi-Vendor Support Services Market Outlook

7.1.  Market Size & Forecast          

7.1.1.     By Value

7.2.  Market Share & Forecast

7.2.1.     By Service Type

7.2.2.     By Vertical

7.2.3.     By Country

7.3.  Market Attractiveness Index

7.4.  Asia-Pacific: Country Analysis

7.4.1.     China Multi-Vendor Support Services Market Outlook

7.4.1.1.         Market Size & Forecast

7.4.1.1.1.             By Value

7.4.1.2.         Market Share & Forecast

7.4.1.2.1.             By Service Type

7.4.2.     India Multi-Vendor Support Services Market Outlook

7.4.2.1.         Market Size & Forecast

7.4.2.1.1.             By Value

7.4.2.2.         Market Share & Forecast

7.4.2.2.1.             By Service Type

7.4.3.     Japan Multi-Vendor Support Services Market Outlook

7.4.3.1.         Market Size & Forecast

7.4.3.1.1.             By Value

7.4.3.2.         Market Share & Forecast

7.4.3.2.1.             By Service Type

7.4.4.     South Korea Multi-Vendor Support Services Market Outlook

7.4.4.1.         Market Size & Forecast

7.4.4.1.1.             By Value

7.4.4.2.         Market Share & Forecast

7.4.4.2.1.             By Service Type

7.4.5.     Australia Multi-Vendor Support Services Market Outlook

7.4.5.1.         Market Size & Forecast

7.4.5.1.1.             By Value

7.4.5.2.         Market Share & Forecast

7.4.5.2.1.             By Service Type

7.4.6.     Singapore Multi-Vendor Support Services Market Outlook

7.4.6.1.         Market Size & Forecast

7.4.6.1.1.             By Value

7.4.6.2.         Market Share & Forecast

7.4.6.2.1.             By Service Type

7.4.7.     Malaysia Multi-Vendor Support Services Market Outlook

7.4.7.1.         Market Size & Forecast

7.4.7.1.1.             By Value

7.4.7.2.         Market Share & Forecast

7.4.7.2.1.             By Service Type

8.    Europe & CIS Multi-Vendor Support Services Market Outlook

8.1.  Market Size & Forecast          

8.1.1.     By Value

8.2.  Market Share & Forecast

8.2.1.     By Service Type

8.2.2.     By Vertical

8.2.3.     By Country

8.3.  Market Attractiveness Index

8.4.  Europe & CIS: Country Analysis

8.4.1.     Poland Multi-Vendor Support Services Market Outlook

8.4.1.1.         Market Size & Forecast

8.4.1.1.1.             By Value

8.4.1.2.         Market Share & Forecast

8.4.1.2.1.             By Service Type

8.4.2.     Netherlands Multi-Vendor Support Services Market Outlook

8.4.2.1.         Market Size & Forecast

8.4.2.1.1.             By Value

8.4.2.2.         Market Share & Forecast

8.4.2.2.1.             By Service Type

8.4.3.     United Kingdom Multi-Vendor Support Services Market Outlook

8.4.3.1.         Market Size & Forecast

8.4.3.1.1.             By Value

8.4.3.2.         Market Share & Forecast

8.4.3.2.1.             By Service Type

8.4.4.     Italy Multi-Vendor Support Services Market Outlook

8.4.4.1.         Market Size & Forecast

8.4.4.1.1.             By Value

8.4.4.2.         Market Share & Forecast

8.4.4.2.1.             By Service Type

8.4.5.     Spain Multi-Vendor Support Services Market Outlook

8.4.5.1.         Market Size & Forecast

8.4.5.1.1.             By Value

8.4.5.2.         Market Share & Forecast

8.4.5.2.1.             By Service Type

8.4.6.     Romania Multi-Vendor Support Services Market Outlook

8.4.6.1.         Market Size & Forecast

8.4.6.1.1.             By Value

8.4.6.2.         Market Share & Forecast

8.4.6.2.1.             By Service Type

8.4.7.     Hungary Multi-Vendor Support Services Market Outlook

8.4.7.1.         Market Size & Forecast

8.4.7.1.1.             By Value

8.4.7.2.         Market Share & Forecast

8.4.7.2.1.             By Service Type

9.    North America Multi-Vendor Support Services Market Outlook

9.1.  Market Size & Forecast          

9.1.1.     By Value

9.2.  Market Share & Forecast

9.2.1.     By Service Type

9.2.2.     By Vertical

9.2.3.     By Country

9.3.  Market Attractiveness Index

9.4.  North America: Country Analysis

9.4.1.     United States Multi-Vendor Support Services Market Outlook

9.4.1.1.         Market Size & Forecast

9.4.1.1.1.             By Value

9.4.1.2.         Market Share & Forecast

9.4.1.2.1.             By Service Type

9.4.2.     Mexico Multi-Vendor Support Services Market Outlook

9.4.2.1.         Market Size & Forecast

9.4.2.1.1.             By Value

9.4.2.2.         Market Share & Forecast

9.4.2.2.1.             By Service Type

9.4.3.     Canada Multi-Vendor Support Services Market Outlook

9.4.3.1.         Market Size & Forecast

9.4.3.1.1.             By Value

9.4.3.2.         Market Share & Forecast

9.4.3.2.1.             By Service Type

10.  South America Multi-Vendor Support Services Market Outlook

10.1.              Market Size & Forecast

10.1.1.  By Value

10.2.              Market Share & Forecast

10.2.1.  By Service Type

10.2.2.  By Vertical

10.2.3.  By Country

10.3.              Market Attractiveness Index

10.4.              South America: Country Analysis

10.4.1.  Brazil Multi-Vendor Support Services Market Outlook

10.4.1.1.      Market Size & Forecast

10.4.1.1.1.           By Value

10.4.1.2.      Market Share & Forecast

10.4.1.2.1.           By Service Type

10.4.2.  Chile Multi-Vendor Support Services Market Outlook

10.4.2.1.      Market Size & Forecast

10.4.2.1.1.           By Value

10.4.2.2.      Market Share & Forecast

10.4.2.2.1.           By Service Type

10.4.3.  Colombia Multi-Vendor Support Services Market Outlook

10.4.3.1.      Market Size & Forecast

10.4.3.1.1.           By Value

10.4.3.2.      Market Share & Forecast

10.4.3.2.1.           By Service Type

11.  Middle East and Africa Multi-Vendor Support Services Market Outlook

11.1.              Market Size & Forecast

11.1.1.  By Value

11.2.              Market Share & Forecast

11.2.1.  By Service Type

11.2.2.  By Vertical

11.2.3.  By Country

11.3.              Market Attractiveness Index

11.4.              MEA: Country Analysis

11.4.1.  South Africa Multi-Vendor Support Services Market Outlook

11.4.1.1.      Market Size & Forecast

11.4.1.1.1.           By Value

11.4.1.2.      Market Share & Forecast

11.4.1.2.1.           By Service Type

11.4.2.  Saudi Arabia Multi-Vendor Support Services Market Outlook

11.4.2.1.      Market Size & Forecast

11.4.2.1.1.           By Value

11.4.2.2.      Market Share & Forecast

11.4.2.2.1.           By Service Type

11.4.3.  UAE Multi-Vendor Support Services Market Outlook

11.4.3.1.      Market Size & Forecast

11.4.3.1.1.           By Value

11.4.3.2.      Market Share & Forecast

11.4.3.2.1.           By Service Type

11.4.4.  Nigeria Multi-Vendor Support Services Market Outlook

11.4.4.1.      Market Size & Forecast

11.4.4.1.1.           By Value

11.4.4.2.      Market Share & Forecast

11.4.4.2.1.           By Service Type

12.  Market Dynamics

12.1.              Drivers

12.2.              Challenges

13.  Market Trends & Developments

14.  Policy & Regulatory Landscape

15.  Competitive Landscape

15.1.              Competition Outlook

15.2.              Company Profiles (Top 10 Companies)

16. Strategic Recommendations

In case you don’t find what you are looking for, please get in touch with our custom research team at sales@techsciresearch.com