1. Product Overview
2. Research Methodology
3. Impact of COVID-19 on Global Social Media Analytics Market
4. Executive Summary
5. Voice of Customer
5.1.
Aftersales Service
5.2.
Factors Influencing Purchase Decision
5.3.
Product Awareness
6. Global Social Media Analytics Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law
Enforcement & Others)
6.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
6.2.3. By Deployment (On-Premises Vs On-Demand)
6.2.4. By Organization Size (SME’s Vs Large Enterprises)
6.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
6.2.6. By Region (North America, South America, Asia-Pacific,
Europe and Middle East & Africa)
6.2.7. By Company
6.3. Market Attractiveness Index (By Application, By Analytics
Type, By Deployment, By Organization Size, By Industry Vertical & By
Region)
7.
Asia-Pacific
Social Media Analytics Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share &
Forecast
7.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law Enforcement
& Others)
7.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
7.2.3. By Deployment (On-Premises Vs On-Demand)
7.2.4. By Organization Size (SME’s Vs Large Enterprises)
7.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
7.2.6. By Country (China,
Japan, India, South Korea, Australia & Rest of Asia Pacific)
7.2.6.1. China Social Media Analytics Market Outlook
7.2.6.1.1. Market Size & Forecast
7.2.6.1.1.1. By Value
7.2.6.1.2. Market Share & Forecast
7.2.6.1.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
7.2.6.2. India Social Media Analytics Market Outlook
7.2.6.2.1. Market Size & Forecast
7.2.6.2.1.1. By Value
7.2.6.2.2. Market Share & Forecast
7.2.6.2.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
7.2.6.3. Japan Social Media Analytics Market Outlook
7.2.6.3.1. Market Size & Forecast
7.2.6.3.1.1. By Value
7.2.6.3.2. Market Share & Forecast
7.2.6.3.2.1. By Industry (BFSI, Retail and E-Commerce, Government and Defense,
Healthcare and Life Science, Manufacturing & Others)
7.2.6.4. Australia Social Media Analytics Market Outlook
7.2.6.4.1. Market Size & Forecast
7.2.6.4.1.1. By Value
7.2.6.4.2. Market Share & Forecast
7.2.6.4.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
7.2.6.5. South Korea Social Media Analytics Market Outlook
7.2.6.5.1. Market Size & Forecast
7.2.6.5.1.1. By Value
7.2.6.5.2. Market Share & Forecast
7.2.6.5.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
8. North America Social Media Analytics Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share &
Forecast
8.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law
Enforcement & Others)
8.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
8.2.3. By Deployment (On-Premises Vs On-Demand)
8.2.4. By Organization Size (SME’s Vs Large Enterprises)
8.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
8.2.6. By Country (United
States, Canada, Mexico & Rest of North America)
8.2.6.1. United States Social Media Analytics Market Outlook
8.2.6.1.1. Market Size & Forecast
8.2.6.1.1.1. By Value
8.2.6.1.2. Market Share & Forecast
8.2.6.1.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
8.2.6.2. Canada Social Media Analytics Market Outlook
8.2.6.2.1. Market Size & Forecast
8.2.6.2.1.1. By Value
8.2.6.2.2. Market Share & Forecast
8.2.6.2.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
8.2.6.3. Mexico Social Media Analytics Market Outlook
8.2.6.3.1. Market Size & Forecast
8.2.6.3.1.1. By Value
8.2.6.3.2. Market Share & Forecast
8.2.6.3.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
9.
South America
Social Media Analytics Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share &
Forecast
9.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law
Enforcement & Others)
9.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
9.2.3. By Deployment (On-Premises Vs On-Demand)
9.2.4. By Organization Size (SME’s Vs Large Enterprises)
9.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
9.2.6. By Country (Brazil,
Argentina, Colombia & Rest of South America)
9.2.6.1. Brazil Social Media Analytics Market Outlook
9.2.6.1.1. Market Size & Forecast
9.2.6.1.1.1. By Value
9.2.6.1.2. Market Share & Forecast
9.2.6.1.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
9.2.6.2. Argentina Social Media Analytics Market Outlook
9.2.6.2.1. Market Size & Forecast
9.2.6.2.1.1. By Value
9.2.6.2.2. Market Share & Forecast
9.2.6.2.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
9.2.6.3. Colombia Social Media Analytics Market Outlook
9.2.6.3.1. Market Size & Forecast
9.2.6.3.1.1. By Value
9.2.6.3.2. Market Share & Forecast
9.2.6.3.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.
Europe Social
Media Analytics Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share &
Forecast
10.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law
Enforcement & Others)
10.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
10.2.3. By Deployment (On-Premises Vs On-Demand)
10.2.4. By Organization Size (SME’s Vs Large Enterprises)
10.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.2.6. By Country (UK,
Germany, France, Italy, Spain & Rest of Europe)
10.2.6.1.
Germany Social
Media Analytics Market Outlook
10.2.6.1.1.
Market Size &
Forecast
10.2.6.1.1.1. By Value
10.2.6.1.2.
Market Share &
Forecast
10.2.6.1.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.2.6.2.
France Social
Media Analytics Market Outlook
10.2.6.2.1.
Market Size &
Forecast
10.2.6.2.1.1. By Value
10.2.6.2.2.
Market Share &
Forecast
10.2.6.2.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.2.6.3.
United Kingdom
Social Media Analytics Market Outlook
10.2.6.3.1.
Market Size &
Forecast
10.2.6.3.1.1. By Value
10.2.6.3.2.
Market Share &
Forecast
10.2.6.3.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.2.6.4.
Italy Social Media
Analytics Market Outlook
10.2.6.4.1.
Market Size &
Forecast
10.2.6.4.1.1. By Value
10.2.6.4.2.
Market Share &
Forecast
10.2.6.4.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
10.2.6.5.
Spain Social Media
Analytics Market Outlook
10.2.6.5.1.
Market Size &
Forecast
10.2.6.5.1.1. By Value
10.2.6.5.2.
Market Share &
Forecast
10.2.6.5.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
11.
MEA Social
Media Analytics Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share &
Forecast
11.2.1.
By Application
(Sales and Marketing Management, Customer Experience Management, Competitive
Intelligence, Risk Management and Fraud Detection, Public Safety and law
Enforcement & Others)
11.2.2. By Analytics Type (Predictive Analytics, Prescriptive
Analytics, Diagnostics Analytics & Descriptive Analytics)
11.2.3. By Deployment (On-Premises Vs On-Demand)
11.2.4. By Organization Size (SME’s Vs Large Enterprises)
11.2.5. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
11.2.6. By Country (Saudi
Arabia, UAE, Iraq, South Africa & Rest of MEA)
11.2.6.1.
Saudi Arabia
Social Media Analytics Market Outlook
11.2.6.1.1.
Market Size &
Forecast
11.2.6.1.1.1. By Value
11.2.6.1.2.
Market Share &
Forecast
11.2.6.1.2.1. By Industry (BFSI, Retail and E-Commerce, Government and Defense,
Healthcare and Life Science, Manufacturing & Others)
11.2.6.2.
UAE Social Media
Analytics Market Outlook
11.2.6.2.1.
Market Size &
Forecast
11.2.6.2.1.1. By Value
11.2.6.2.2.
Market Share &
Forecast
11.2.6.2.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
11.2.6.3.
Iraq Social Media
Analytics Market Outlook
11.2.6.3.1.
Market Size &
Forecast
11.2.6.3.1.1. By Value
11.2.6.3.2.
Market Share &
Forecast
11.2.6.3.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
11.2.6.4.
South Africa
Social Media Analytics Market Outlook
11.2.6.4.1.
Market Size &
Forecast
11.2.6.4.1.1. By Value
11.2.6.4.2.
Market Share &
Forecast
11.2.6.4.2.1. By Industry (BFSI, Retail and E-Commerce, Government and
Defense, Healthcare and Life Science, Manufacturing & Others)
12.
Market Dynamics
12.1. Drivers/Opportunities
12.2. Challenges/Pitfalls
13.
Market Trends & Developments
14.
Competitive Landscape
14.1. International Business Machines Corporation
14.2. Oracle Corporation
14.3. Salesforce
14.4. Adobe Systems Incorporated
14.5. SAS Institute Inc.
14.6. Clarabridge, Inc.
14.7. Netbase Solutions, Inc.
14.8. Brandwatch
14.9. Talkwalker Inc.
14.10.
GoodData
Corporation
14.11.
Crimson Hexagon,
Inc.
14.12.
Simply Measured,
Inc.
14.13.
Sysomos
14.14.
Digimind
14.15.
Unmetric Inc
14.16.
Cision US Inc.
14.17.
Simplify360, Inc.
14.18.
Hootsuite Media
Inc.
14.19.
Meltwater
15.
Strategic Recommendations
16. About
Us & Disclaimer
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