Global Patient Infotainment Terminal Market By Size (Small, Medium, Large), By End User (Hospitals, Traumatic Centers, Home Care Services, Others), By Company, By Region, Forecast & Opportunities, 2021-2031F

Forecast Period	2027-2031
Market Size (2025)	USD 767.55 Million
CAGR (2026-2031)	9.72%
Fastest Growing Segment	Hospitals
Largest Market	North America
Market Size (2031)	USD 1339.13 Million

Market Overview

The Global Patient Infotainment Terminal Market will grow from USD 767.55 Million in 2025 to USD 1339.13 Million by 2031 at a 9.72% CAGR. Patient infotainment terminals are specialized bedside computing devices designed to deliver multimedia entertainment, educational content, and communication capabilities to patients while simultaneously providing clinical staff with secure access to electronic medical records. The market is primarily driven by the escalating demand for improved patient satisfaction scores, which directly influence hospital reimbursement rates in many regions. Additionally, the operational necessity to streamline nursing workflows supports growth, as these terminals allow patients to handle non-clinical requests independently, thereby reducing the administrative burden on healthcare providers and enhancing overall care efficiency.

However, the widespread adoption of these systems faces a significant challenge regarding the substantial capital expenditure required for hardware deployment and complex infrastructure integration. This financial barrier is particularly acute for smaller healthcare facilities operating with limited discretionary budgets. Despite these costs, the prioritization of patient-centric technology remains evident in the industry. According to the College of Healthcare Information Management Executives, in 2024, patient engagement tools averaged a maturity score of 8.6, which represented the highest level of maturity among all digital health categories surveyed.

Key Market Drivers

The expansion of digital healthcare infrastructure and IT spending acts as a primary catalyst for the deployment of patient infotainment terminals. As healthcare facilities transition toward fully connected environments, the installation of advanced bedside hardware becomes essential to deliver high-speed connectivity and interoperability with hospital networks. This surge in investment is exemplified by major government commitments to modernize legacy systems. According to HM Treasury, March 2024, in the 'Spring Budget 2024', the United Kingdom government allocated £3.4 billion specifically to upgrade NHS IT systems and digital infrastructure, a move anticipated to accelerate the adoption of digitized bedside solutions. Such financial injections enable hospitals to overcome initial hardware costs, creating a robust foundation for multimedia terminals that support both entertainment and clinical applications.

Simultaneously, the market is propelled by the critical need for streamlined clinical workflows and operational efficiency. Infotainment terminals are increasingly utilized to offload non-clinical tasks from overburdened staff, such as ordering meals or adjusting room environments, thereby addressing severe workforce challenges. The urgency of this adoption is highlighted by staffing instability; according to NSI Nursing Solutions, March 2024, in the '2024 National Health Care Retention & RN Staffing Report', the national hospital registered nurse turnover rate was 18.4%. To mitigate the impact of such attrition, facilities are turning to automation technologies accessible via bedside units. According to Philips, in 2024, 92% of healthcare leaders reported plans to implement generative AI and automation tools to reduce administrative burdens, positioning patient terminals as vital interfaces for these efficiency-enhancing technologies.

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Key Market Challenges

The substantial capital expenditure required for hardware deployment and complex infrastructure integration stands as a primary obstacle to the widespread adoption of patient infotainment terminals. Healthcare facilities face significant upfront costs not only for the high-definition bedside units themselves but also for the essential backend renovations, such as mounting solutions, cabling upgrades, and server integration needed to ensure secure data exchange with electronic medical records. This high cost of entry creates a difficult investment justification for hospital administrators who must weigh the benefits of patient engagement technology against urgent clinical necessities, often resulting in prolonged procurement cycles or project cancellations.

This financial pressure is intensified by the tightening economic environment in which many healthcare providers operate. When operational costs rise disproportionately, discretionary budgets for non-clinical technologies are frequently the first to be frozen. According to the American Hospital Association, in 2024, total hospital expenses grew by 5.1%, significantly outpacing the overall inflation rate of 2.9%. This escalating cost burden shrinks the capital availability for digital modernization projects, making it increasingly difficult for facilities to allocate the necessary funds for infotainment systems, thereby directly slowing market momentum.

Key Market Trends

The incorporation of telehealth and virtual rounding capabilities is fundamentally reshaping the utility of patient infotainment terminals, transforming them from passive media devices into active clinical delivery endpoints. As healthcare facilities grapple with persistent staffing shortages, these terminals are being equipped with high-definition cameras and secure bi-directional audio to facilitate remote nursing models, allowing off-site clinicians to perform intake, discharge, and monitoring tasks without physical bedside presence. This shift not only conserves personal protective equipment but also optimizes workforce allocation by leveraging virtual staff for administrative and routine clinical interactions. The impact of this operational pivot is significant; according to TechTarget, December 2025, in a review of a study published in JAMA Network Open, 53% of surveyed in-hospital nurses reported that virtual nursing programs utilizing such bedside technologies improved the quality of patient care.

The integration of Artificial Intelligence (AI) for personalized content is simultaneously advancing the capabilities of these terminals, allowing them to deliver tailored educational materials and entertainment based on individual patient profiles and recovery needs. Rather than offering a static menu of options, AI-driven algorithms analyze patient demographics, clinical conditions, and language preferences to dynamically recommend relevant videos, relaxation modules, and care instructions, thereby enhancing engagement and comprehension. This technological infusion is gaining traction as facilities seek to automate patient interaction and support recovery through customized digital experiences. According to Svitla Systems, April 2025, in the 'Healthcare Technology Trends for 2025' report, adoption rates of artificial intelligence within healthcare organizations reached 35% in 2024, reflecting a broader industry commitment to deploying intelligent digital tools that can personalize the care experience at scale.

Segmental Insights

The Hospitals segment is positioning itself as the fastest-growing vertical within the Global Patient Infotainment Terminal Market, fueled by the urgent need to modernize clinical environments. Healthcare institutions are increasingly integrating these multifunctional terminals to streamline daily operations, granting medical staff immediate access to Electronic Medical Records at the bedside. Simultaneously, the demand for patient-centric care is pushing facilities to adopt systems that offer educational content and seamless communication channels. This dual utility supports compliance with rigorous digital health standards, thereby encouraging substantial investment in hospital-based infotainment solutions to improve overall care delivery.

Regional Insights

North America maintains a dominant position in the Global Patient Infotainment Terminal Market, primarily driven by its advanced healthcare infrastructure and the aggressive adoption of digital health technologies. Hospitals across the region prioritize patient experience, extensively deploying intelligent terminals to enhance engagement and streamline communication between patients and clinical staff. This leadership is further sustained by a vast network of medical facilities, as represented by the American Hospital Association, which creates a substantial user base for these systems. Additionally, strict data privacy enforcement by the Office for Civil Rights compels providers to invest in secure, compliant terminal solutions, solidifying the market supremacy of the region.

Recent Developments

• In November 2024, Advantech launched the AIM-68H, a new medical-grade tablet designed to support digital healthcare workflows in diverse medical environments. This portable terminal is engineered to serve as a versatile point-of-care device, allowing hospital staff to efficiently manage patient data and clinical documentation. The tablet features a rugged design suitable for rigorous hospital sanitation protocols and offers high-performance computing to run complex medical applications. By introducing this mobile solution, the company aims to enhance the flexibility of clinical operations, ensuring that critical information is readily accessible to care teams and patients at the bedside.
• In June 2024, Uniguest released a significant software update for its pCare interactive patient care solution, version 24.2. This update introduced compatibility with the Samsung Tizen Enterprise platform, enabling the infotainment system to operate directly on smart hospital televisions without requiring additional external hardware. The release also integrated support for the Curbell Gen 4 Pillow Speaker, providing patients with enhanced control over their room environment and entertainment. Additionally, the upgraded system included new features such as detailed nutritional information for meal ordering and multi-language support for staff recognition forms, designed to improve the overall patient experience.
• In April 2024, eVideon entered into a strategic collaboration with Houston Methodist to deploy its Vibe Health smart room platform across the healthcare provider's facilities. The partnership focused on modernizing the care environment by integrating smart televisions and digital whiteboards with the hospital’s electronic health record systems. This integration enables patients to access personalized health information, educational content, and entertainment services directly from their bedside terminals. The initiative was designed to streamline clinical workflows for nurses while providing patients with greater control over their hospital stay, including capabilities for virtual communication with their care teams.
• In April 2024, SONIFI Health expanded the capabilities of its interactive patient engagement platform by integrating new virtual care and telehealth functionalities. The company collaborated with various telehealth providers to enable hospitals to conduct remote patient consultations and virtual nursing sessions directly through in-room infotainment terminals. This development allows healthcare facilities to leverage existing television hardware to support high-quality video visits, reducing the need for separate mobile carts. The enhanced platform aims to alleviate staffing pressures by facilitating centralized nursing workflows and improving patient access to clinical resources from the comfort of their hospital beds.

Key Market Players

• BEWATEC Kommunikationstechnik GmbH
• Onyx Healthcare Inc.
• PDi Communication Systems Inc.
• Barco NV
• Advantech Co., Ltd.
• CliniLinc
• Lincor Solutions
• Teguar Computers
• ClinicAll International Corporation
• ARBOR Technology Corp.

By Size	By End User	By Region
Small Medium Large	Hospitals Traumatic Centers Home Care Services Others	North America Europe Asia Pacific South America Middle East & Africa

Report Scope:

In this report, the Global Patient Infotainment Terminal Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Patient Infotainment Terminal Market, By Size:

• Small
• Medium
• Large

• Patient Infotainment Terminal Market, By End User:

• Hospitals
• Traumatic Centers
• Home Care Services
• Others

• Patient Infotainment Terminal Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE