Global Managed Print Service (MPS) Market By Deployment Mode (On-Premise v/s Cloud), By Type (Print Management, Device Management, Discovery & Design, Document Imaging), By Organization Size (Large Enterprises v/s SMEs), By Channel Type (Printer/Copier Manufacturers, System Integrators/Resellers, Independent Software Vendors), By End User Industry (BFSI, Education, Healthcare, IT & Telecommunications, Manufacturing, Others), By Company, By Region, Forecast & Opportunities, 2021-2031F

Forecast Period	2027-2031
Market Size (2025)	USD 47.31 Billion
CAGR (2026-2031)	10.21%
Fastest Growing Segment	Cloud
Largest Market	Asia Pacific
Market Size (2031)	USD 84.78 Billion

Market Overview

The Global Managed Print Service (MPS) Market will grow from USD 47.31 Billion in 2025 to USD 84.78 Billion by 2031 at a 10.21% CAGR. The Global Managed Print Service (MPS) Market comprises the external management of an organization’s hardcopy device fleet and document workflows to optimize output, improve efficiency, and reduce operational costs. The primary drivers supporting market growth include the accelerating imperative for digital transformation, the necessity of supporting distributed hybrid workforces, and stringent corporate sustainability mandates aimed at minimizing paper waste and energy consumption. These factors encourage enterprises to adopt centralized print management solutions that offer granular visibility and control over their entire document infrastructure.

One significant challenge impeding market expansion is the increasing complexity of cybersecurity threats targeting network-connected print devices, which have become vulnerable IoT endpoints for potential data breaches. Security risks require providers to implement rigorous authentication and monitoring protocols, often complicating deployment. According to the Japan Business Machine and Information System Industries Association (JBMIA), in the first quarter of 2024, the total shipment volume of copiers and multifunction devices reached 851,602 units, underscoring the substantial and continuous influx of hardware that necessitates robust, secure management within MPS contracts.

Key Market Drivers

Accelerating migration to cloud-based and hybrid print infrastructures is fundamentally reshaping the Global Managed Print Service (MPS) Market as organizations seek to support distributed workforces while minimizing on-premises infrastructure costs. Enterprises are increasingly adopting cloud-native print management solutions that allow employees to print securely from any location, effectively eliminating the need for complex VPNs and maintenance-heavy local print servers. This transition enhances operational flexibility and drives significant revenue growth for providers capable of offering integrated digital workflow services. According to Ricoh, October 2024, in the 'Ricoh Group Integrated Report 2024', recurring revenues for the Office Services segment, which encompasses these cloud and digital workplace solutions, rose by 14% year-on-year to reach 397.5 billion yen. This surge underscores the aggressive pace at which businesses are replacing legacy hardware-centric models with flexible, service-led cloud architectures.

Heightened focus on data security and regulatory compliance protocols acts as the second critical driver, compelling organizations to leverage MPS to harden vulnerable print endpoints against sophisticated cyber threats. As network-connected printers become common entry points for attacks, providers are mandating rigorous zero-trust architectures and automated threat detection within their service contracts to mitigate liability. The urgency of this security imperative is evidenced by the prevalence of document-based attack vectors; according to HP, May 2024, in the 'HP Wolf Security Threat Insights Report Q1 2024', 11% of malware threats identified were delivered specifically through PDF documents, necessitating robust content analysis and secure release mechanisms. This environment sustains the substantial scale of the hardware market that MPS governs, as the Printing Business Unit at Canon generated net sales of 2,522.7 billion yen, according to Canon, in 2024, affirming the massive infrastructure base requiring secure, professional management.

Download Free Sample Report

Key Market Challenges

The complexity of cybersecurity threats targeting network-connected print devices presents a formidable barrier to the expansion of the Global Managed Print Service (MPS) Market. As multifunction printers evolve into sophisticated Internet of Things (IoT) endpoints, they increasingly serve as potential entry points for malicious actors to infiltrate corporate networks. This heightened vulnerability compels organizations to subject MPS providers to rigorous security scrutiny, significantly lengthening sales cycles and delaying contract implementation. The necessity for providers to demonstrate impenetrable defense mechanisms against firmware breaches and data exfiltration often overrides the operational efficiency arguments that traditionally drive market adoption, causing hesitancy among risk-averse enterprises.

This apprehension is substantiated by recent industry data highlighting the severity of the threat landscape surrounding connected infrastructure. According to the Computing Technology Industry Association (CompTIA), in its 'State of Cybersecurity 2024' report, 31% of organizations identified IoT-based attacks and firmware hacking as key threat areas primarily challenging their security posture. This statistic validates the specific anxiety regarding devices like networked printers, directly impeding market growth by forcing businesses to prioritize risk mitigation over the cost-saving benefits of managed print solutions. Consequently, the market struggles to accelerate as potential clients pause to demand exhaustive security guarantees before integrating third-party managed devices into their ecosystems.

Key Market Trends

The integration of artificial intelligence (AI) for predictive fleet analytics is revolutionizing the Global Managed Print Service (MPS) Market by shifting maintenance models from reactive to proactive. Providers are deploying AI-driven algorithms to monitor device health in real-time, predicting component failures before they disrupt operations and automatically triggering remediation workflows. This technological advancement significantly reduces device downtime and operational costs associated with physical service interventions, enhancing the overall value proposition of managed contracts. According to Xerox, September 2024, in the '2024 Global Corporate Social Responsibility (CSR) Report', the utilization of AI-driven remote support and predictive analytics enabled the company to avoid 93,400 engineer site visits in 2023, directly optimizing fleet uptime and operational efficiency.

Simultaneously, the proliferation of sustainability-centric green printing practices is reshaping service level agreements as enterprises demand circular economy principles within their print infrastructure. MPS providers are increasingly prioritizing the deployment of remanufactured hardware, energy-efficient devices, and closed-loop recycling programs to align with client decarbonization goals. This trend extends beyond simple energy saving to include comprehensive lifecycle management and the mass integration of post-consumer recycled (PCR) materials into device manufacturing. According to HP, August 2024, in the '2024 Sustainable Impact Report', the organization reported incorporating 34,400 tonnes of post-consumer recycled plastic into its products in 2023, illustrating the scale at which vendors are embedding sustainable materials to meet evolving market expectations.

Segmental Insights

Based on data from leading market research firms, the Cloud deployment segment is currently the fastest-growing area within the Global Managed Print Services market. This rapid expansion is primarily driven by the widespread adoption of hybrid work models, which necessitate centralized, location-independent print management. Organizations are increasingly transitioning to cloud-based solutions to eliminate the capital expenditure and maintenance burdens associated with on-premise print servers. Furthermore, this shift supports digital transformation strategies by enhancing scalability and ensuring robust security compliance for distributed workforces, effectively reducing infrastructure reliance while maintaining operational agility.

Regional Insights

Asia Pacific commands a leading position in the Global Managed Print Service market, primarily driven by rapid industrialization and economic expansion across the region. This dominance is sustained by the substantial proliferation of small and medium enterprises in major economies such as China and India, which are increasingly adopting managed services to optimize operational costs and reduce paper waste. Additionally, the region benefits significantly from the strategic presence of key original equipment manufacturers headquartered in Japan, ensuring a robust local supply chain. The accelerating shift toward digitized workflows and cloud-based document management further solidifies Asia Pacific’s status as a primary market force.

Recent Developments

• In February 2025, Lexmark announced significant expansions to its printing and managed services portfolio with the introduction of three new models to its 9-Series line of printers and multifunction products. Alongside the hardware release, the company unveiled centralized, artificial intelligence-powered enhancements to its Cloud Services offering. These updates included a new Cloud Solution Center featuring AI-driven capabilities for document translation and redaction. The Director of Global Product Portfolio at Lexmark stated that these additions were designed to provide versatility and simplicity, solidifying the company’s commitment to delivering accessible innovation for organizations of all sizes within the managed print services market.
• In November 2024, Kyocera Document Solutions America, Inc. launched a new series of ECOSYS black-and-white multifunction printers and a single-function printer designed to support modern document workflows. The new MA4000wifx Series was introduced to enhance productivity with faster processing speeds and facilitate paperless operations through HyPAS capability. These devices were engineered with long-life parts and advanced security features to protect printed data, aligning with the growing demand for sustainable and secure hardware in the managed print services sector. The launch aimed to help customers optimize their document management strategies while ensuring operational efficiency.
• In April 2024, Xerox announced a strategic partnership expansion to broaden access to its printers and multifunction devices for the hybrid workplace and production printing markets. Through this collaboration with Distribution Management, a wholesale distributor of print supplies, the company aimed to simplify its go-to-market business model and better cater to the diverse demands of clients. The President of Xerox Canada and North America Channels noted that this move was part of the company's broader reinvention plan to enhance its core print business and exceed partner expectations by delivering industry-leading technology to the channel more effectively.
• In March 2024, HP Inc. launched a new Managed Print Services (MPS) Subscription, offering a flexible and low-commitment annual model to facilitate printing from various locations. During the Amplify Partner Conference, the company also introduced a comprehensive Managed Device Services offering for PCs and enhanced its existing MPS portfolio by integrating new software solutions. These developments were designed to drive value for channel partners and support businesses in navigating the historic shift in work environments. The President of HP Workforce Solutions highlighted that these services would enable partners to deliver improved work experiences and generate recurring revenue streams.

Key Market Players

• Xerox Corporation
• HP Inc.
• Ricoh Company, Ltd.
• Canon Inc.
• Lexmark International, Inc.
• Brother Industries, Ltd.
• Konica Minolta, Inc.
• Kyocera Document Solutions Inc.
• Samsung Electronics Co., Ltd.
• Toshiba Tec Corporation

By Deployment Mode	By Type	By Organization Size	By Channel Type	By End User Industry	By Region
On-Premise v/s Cloud	Print Management Device Management Discovery & Design Document Imaging	Large Enterprises v/s SMEs	Printer/Copier Manufacturers System Integrators/Resellers Independent Software Vendors	BFSI Education Healthcare IT & Telecommunications Manufacturing Others	North America Europe Asia Pacific South America Middle East & Africa

Report Scope:

In this report, the Global Managed Print Service (MPS) Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Managed Print Service (MPS) Market, By Deployment Mode:

• On-Premise v/s Cloud

• Managed Print Service (MPS) Market, By Type:

• Print Management
• Device Management
• Discovery & Design
• Document Imaging

• Managed Print Service (MPS) Market, By Organization Size:

• Large Enterprises v/s SMEs

• Managed Print Service (MPS) Market, By Channel Type:

• Printer/Copier Manufacturers
• System Integrators/Resellers
• Independent Software Vendors

• Managed Print Service (MPS) Market, By End User Industry:

• BFSI
• Education
• Healthcare
• IT & Telecommunications
• Manufacturing
• Others

• Managed Print Service (MPS) Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE