Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type (Window Cleaning, Vacuuming, Floor Care, Maid Services, Carpet & Upholstery, and Other), By End User (Commercial, Residential, Industrial), By Region & Competition, 2021-2031F

Forecast Period	2027-2031
Market Size (2025)	USD 65.90 Billion
CAGR (2026-2031)	7.79%
Fastest Growing Segment	Residential
Largest Market	North America
Market Size (2031)	USD 103.36 Billion

Market Overview

The Global Cleaning Services Market will grow from USD 65.90 Billion in 2025 to USD 103.36 Billion by 2031 at a 7.79% CAGR. The Global Cleaning Services Market comprises professional janitorial, sanitation, and facility maintenance solutions provided to commercial, residential, and industrial sectors. The market’s expansion is primarily driven by rapid urbanization and heightened public health standards, which have necessitated frequent and rigorous sanitization protocols across physical infrastructure. Furthermore, the continued growth of commercial real estate and dual-income households bolsters the demand for outsourced maintenance. According to the Building Service Contractors Association International, in its 2025 market study, 34 percent of contractors projected significantly higher sales compared to the previous year, underscoring strong industry optimism and sustained demand.

However, the sector encounters a significant challenge regarding workforce stability and labor availability. Chronic labor shortages and high employee turnover rates create operational bottlenecks that jeopardize service consistency and limiting capacity. These workforce constraints compel service providers to increase wages and recruitment investments, which subsequently compresses profit margins and impedes the ability of companies to scale their operations efficiently to match rising market requirements.

Key Market Drivers

The increasing trend of outsourcing facility management services is a primary catalyst for market expansion, as commercial entities seek to optimize operational costs and access specialized expertise. Organizations are progressively moving away from in-house maintenance to partner with integrated service providers capable of managing complex environments. This shift is substantiated by the financial performance of leading contractors; for instance, according to ISS A/S, February 2025, in the 'Annual Report 2024', the company achieved organic growth of 6.3 percent in 2024, driven largely by price increases and positive volume growth in key accounts. This growth trajectory highlights the substantial reliance of large-scale enterprises on external vendors to ensure service continuity and compliance.

Simultaneously, the growing preference for green and eco-friendly cleaning solutions is reshaping service delivery models and procurement strategies. Corporate sustainability mandates and heightened occupant awareness are compelling facility managers to adopt non-toxic, biodegradable products that reduce environmental impact. According to CloroxPro, January 2025, in the '2024 Clean Index report', 60 percent of cleaning professionals reported that their facility has set a specific business goal to use more eco-conscious products. To satisfy this demand at scale, major providers are integrating sustainable practices into their core offerings; notably, according to ABM Industries, December 2024, in the '2024 Annual Report', the company's total revenue reached $8.4 billion, reflecting the robust capitalization required to implement such comprehensive green cleaning programs across vast real estate portfolios.

Download Free Sample Report

Key Market Challenges

The challenge of workforce stability significantly restricts the scalability of the Global Cleaning Services Market. Although demand for facility maintenance is rising, the industry is physically constrained by a scarcity of reliable labor. When service providers face chronic absenteeism and high turnover, they lose the operational capacity required to bid on new contracts or expand existing accounts. Consequently, companies are forced to divert financial resources away from growth initiatives—such as entering new territories or upgrading infrastructure—and instead channel them into perpetual recruitment cycles and wage inflation to retain basic staffing levels. This dynamic creates a cap on revenue potential, as firms cannot accept new business without the assurance of a consistent workforce to execute the tasks.

The persistent nature of this labor deficit is evidenced by recent industry sentiments regarding future hiring prospects. According to the Building Service Contractors Association International, in its 2025 report, 40 percent of contractors expect recruitment challenges to grow over the next 12 months. This statistic highlights a critical disconnect where market opportunity exists, but the human capital required to capture it is unavailable. As long as recruitment difficulties persist, a substantial portion of the market will remain unable to convert the heightened demand for sanitation into actualized growth.

Key Market Trends

The deployment of autonomous robotic cleaning systems and cobots is rapidly reshaping the Global Cleaning Services Market as a strategic response to persistent workforce instability. Service providers are increasingly integrating these sophisticated machines to automate repetitive floor care tasks, thereby allowing human staff to focus on high-value sanitization requirements and detailed surface disinfection. This mechanization trend is directly reflected in the capital expenditures of the sector; according to Tennant Company, February 2025, in the '2024 Fourth-Quarter and Full-Year Results', the manufacturer achieved record full-year net sales of $1.29 billion, a 3.5 percent increase attributed to strong demand for its comprehensive equipment portfolio, including next-generation autonomous solutions.

Concurrently, the integration of the Internet of Things (IoT) for smart facility management is transitioning the industry from static schedules to predictive, data-driven service models. By utilizing interconnected sensors and real-time analytics, facility managers can dynamically allocate resources based on actual occupancy and usage patterns, significantly enhancing operational efficiency and reducing unnecessary labor costs. The commercial viability of this high-tech approach is evidenced by the performance of integrated providers; for instance, according to ABM Industries, March 2025, in the 'First Quarter Fiscal 2025 Results', revenue for the Technical Solutions segment surged by 22 percent to $202.3 million, underscoring the rapid client adoption of specialized, technology-enabled facility performance services.

Segmental Insights

The Residential segment is recognized as the fastest-growing category within the Global Cleaning Services Market, driven by distinctive shifts in consumer demographics and lifestyle patterns. Market analysis indicates that the rising prevalence of dual-income households and an aging population has necessitated the outsourcing of daily chores to professional service providers. Furthermore, heightened health awareness regarding indoor air quality and sanitation has compelled homeowners to prioritize specialized deep-cleaning solutions. This sustained demand for convenience and hygienic living environments continues to accelerate the expansion of the residential sector.

Regional Insights

North America maintains a leading position in the Global Cleaning Services Market, driven primarily by stringent regulatory frameworks regarding workplace hygiene. The Occupational Safety and Health Administration enforces strict safety protocols, compelling commercial and industrial establishments to utilize professional cleaning vendors for compliance. Additionally, the region experiences sustained demand from a mature commercial real estate sector, where businesses prioritize facility maintenance to preserve asset value. This systemic reliance on outsourced cleaning solutions for regulatory adherence and operational efficiency secures North America’s dominance in the global landscape.

Recent Developments

• In August 2025, Mitie deployed the United Kingdom's largest fleet of autonomous cleaning robots at Heathrow Airport to enhance facility management operations. The initiative involved the introduction of advanced robotic scrubber-dryers tasked with maintaining floors across the airport's terminals, working in tandem with human cleaning teams. These collaborative machines were implemented to handle repetitive, large-scale cleaning duties, thereby allowing staff to concentrate on more complex hygiene tasks in high-traffic zones. This deployment represented a significant investment in technology-led service delivery, aiming to improve cleaning consistency and operational productivity at the major international transport hub.
• In July 2024, Ecolab launched the Disinfectant 1 Wipe, a breakthrough product designed to reduce plastic waste in the healthcare and commercial cleaning markets. The new wipe was engineered from wood pulp fibers, making it 100% plastic-free and readily degradable while delivering hospital-grade disinfection against more than 40 organisms in one minute. This product development addressed the urgent industry need for sustainable alternatives to traditional single-use plastic wipes, which often contribute to landfill mass. The launch highlighted the company's strategic focus on combining environmental stewardship with rigorous infection prevention standards for facility maintenance.
• In March 2024, ABM Industries secured a multi-year agreement with the Arizona Diamondbacks to provide comprehensive housekeeping and event staffing services at Chase Field. Under the terms of this partnership, the facility services provider assumed responsibility for janitorial operations across the 1.3 million-square-foot stadium, ensuring high standards of hygiene for fans and staff. The company committed to utilizing green cleaning processes and advanced waste management practices to align with the venue's environmental sustainability objectives. This contract expanded the service provider's presence in the sports and entertainment market, reinforcing its role in managing large-scale public venues.
• In February 2024, Tennant Company entered into an exclusive technology agreement with Brain Corp to accelerate the development and adoption of robotic floor cleaning solutions in the commercial sector. This collaboration focused on integrating next-generation autonomous navigation software into cleaning equipment to address labor challenges and improve operational efficiency. Concurrently, the manufacturer announced the upcoming launch of the X4 ROVR, a purpose-built autonomous mobile robot designed specifically for maneuvering in smaller spaces. The partnership aimed to enhance the return on investment for facility managers by bundling the robotic equipment with autonomy services as a single comprehensive solution.

Key Market Players

• ISS A/S
• ABM Industries Incorporated
• Aramark
• Jani-King International Inc.
• Rentokil Initial plc
• Pritchard Industries Inc.
• Vanguard Cleaning Systems Inc.
• The ServiceMaster Company LLC
• Sodexo Group
• CBRE Inc.

By Type	By End User	By Region
Window Cleaning Vacuuming Floor Care Maid Services Carpet & Upholstery Other	Commercial Residential Industrial	North America Europe Asia Pacific South America Middle East & Africa

Report Scope:

In this report, the Global Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

• Cleaning Services Market, By Type:

• Window Cleaning
• Vacuuming
• Floor Care
• Maid Services
• Carpet & Upholstery
• Other

• Cleaning Services Market, By End User:

• Commercial
• Residential
• Industrial

• Cleaning Services Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE