Global enterprise unified communication & collaboration (UC&C) market is projected to grow at a CAGR of more than 15% to reach $63 billion by 2022, on the back of rising demand for enterprise team collaboration in Information Technology (IT) and healthcare sectors for boosting employee, team and organizational productivity. Moreover, rising acceptance of Unified Communication-as-a-Service, increasing adoption of bring your own device (BYOD) trend and growing awareness about cloud computing are some of the other factors expected to aid the global enterprise UC&C market in the coming years. Growth in the market is also anticipated on account of surging outsourcing of contact centers and increasing collaboration between technology providers and original equipment manufacturers (OEMs) on a global level.

Years Considered for this Report:

Historical Years: 2012-2015

Base Year: 2016

Estimated Year: 2017

Forecast Period: 2018–2022

Objective of the Study:

  • To define, classify and forecast the global enterprise unified communication & collaboration market on the basis of application, deployment, end user and region.
  • To analyze and forecast the global market size of the global UC&C market.
  • To assess the detailed market segmentation and forecast the market size, in terms of value, and on the basis of end user by segmenting the global enterprise UC&C market into regions, namely – North America, Europe, Asia-Pacific, South America and Middle East & Africa.
  • To identify the tailwinds and headwinds for the global enterprise UC&C market.
  • To evaluate and forecast the market size, in terms of value, for UC&C market with respect to key end users such as IT & telecom, BFSI, retail, healthcare, government, etc.
  • To analyze and forecast the market size, in term of value, for UC&C market with respect to applications including enterprise collaboration, enterprise telephony and contact center.
  • To strategically profile the leading players in the global enterprise UC&C market.


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Global enterprise unified communication & collaboration market is controlled by these major players, namely – CISCO SYSTEMS, INC., Microsoft Corporation, Avaya Inc., International Business Machines Corporation, Mitel Networks Corporation, Nokia Corporation, NEC Corporation, Unify Software and Solutions GmbH & Co. KG, Huawei Technologies Co. Ltd., Genesys Telecommunications Laboratories, Inc., Polycom, Inc., Verizon Communication Inc., AT&T Inc., DXC Technology Company and BroadSoft, Inc.

TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of enterprise UC&C providers across the globe. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research was able to include the providers which could not be identified due to the limitations of secondary research. TechSci Research analyzed the service offerings, distribution channels, and presence of all major UC&C distributors across the globe.

TechSci Research calculated the size for global enterprise UC&C market using a bottom-up approach, where data for various end user industries (IT & Telecom, BFSI, Retail, Healthcare, Government, etc.) and its application across various product types was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these product types and applications for getting an appropriate overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, Organization of the Petroleum Exporting Countries (OPEC), Identity Theft Resource Center, World Bank, investor presentations and financial reports were also assessed by TechSci Research.


Key Target Audience:

  • Unified Communication & Collaboration (UC&C) Providers
  • Technology Partners
  • End users of UC&C such as BFSI, retail, IT & telecom, healthcare and other sectors
  • Associations, organizations, forums and alliances related to UC&C
  • Research organizations and consulting firms

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as unified communication & collaboration software developers, distributors and partners, end users, etc. The report also provides useful insights about which market segments should be targeted over the coming years in order to strategize investments and capitalize on emerging growth opportunities.

Report Scope:

In this report, the global enterprise unified communication & collaboration market has been segmented into the following categories in addition to the industry trends which have also been detailed below:

  • Market, by Application:
    • Enterprise Collaboration
    • Enterprise Telephony
    • Contact Center

·         Market, by Deployment:

    • On-Premise
    • Cloud
  • Market, by End User:
    • IT & Telecom
    • BFSI
    • Retail
    • Healthcare
    • Government
    • Others
  • Market, by Geography:
    • North America
      • US
      • Canada
      • Mexico
    • Europe
      • United Kingdom
      • Germany
      • France
      • Spain
      • Italy
      • Rest of Europe
    • Asia-Pacific
      • China
      • Japan
      • South Korea
      • India
      • Singapore
      • Rest of Asia-Pacific
    • South America
      • Brazil
      • Argentina
      • Colombia
      • Rest of South America
    • Middle East & Africa
      • Saudi Arabia
      • UAE
      • South Africa
      • Qatar
      • Rest of Middle East & Africa

Competitive Landscape

Company Profiles: Detailed analysis of the major companies operating in the global UC&C market.

Competitive Benchmarking: Benchmarking of leading companies on the basis of deployment.

Available Customizations:

With the given market data, TechSci Research offers customization according to the company’s specific needs. The following customization options are available for the report:

Customer Profiling

  • List of major customers and current distributors of UC&C.

In case you can’t find what you are looking for, then please get in touch with our custom research team at sales@techsciresearch.com

In case you don’t find what you are looking for, please get in touch with our custom research team at sales@techsciresearch.com

1.       Product Overview

2.       Research Methodology

3.       Analyst View

4.       Global Enterprise Unified Communication & Collaboration Market Landscape

5.       Global Enterprise Unified Communication & Collaboration Market Outlook

5.1.    Market Size & Forecast

5.1.1.By Value

5.2.    Market Share & Forecast

5.2.1.By Application (Enterprise Collaboration, Enterprise Telephony & Contact Center)

5.2.2.By Deployment (Cloud & On-Premise)

5.2.3.By End User (IT & Telecom, BFSI, Retail, Healthcare, Government, & Others (Education, Media & Entertainment, etc.))

5.2.4.By Region (North America, Europe, Asia-Pacific, South America and Middle East & Africa)

5.2.5.By Company

5.3.    Global Enterprise Unified Communication & Collaboration Market Attractiveness Index

5.3.1.By Application

5.3.2.By Deployment

5.3.3.By End User

5.3.4.By Region

6.       North America Enterprise Unified Communication & Collaboration Market Outlook

6.1.    Market Size & Forecast

6.1.1.By Value

6.2.    Market Share & Forecast

6.2.1.By Application

6.2.2.By Deployment

6.2.3.By End User

6.2.4.By Country

6.3.   United States Enterprise Unified Communication & Collaboration Market Outlook

6.3.1.Market Size & Forecast

6.3.1.1.   By Value

6.3.2.Market Share & Forecast

6.3.2.1.   By End User

6.4.   Canada Enterprise Unified Communication & Collaboration Market Outlook

6.4.1.Market Size & Forecast

6.4.1.1.   By Value

6.4.2.Market Share & Forecast

6.4.2.1.   By End User

6.5.   Mexico Enterprise Unified Communication & Collaboration Market Outlook

6.5.1.Market Size & Forecast

6.5.1.1.   By Value

6.5.2.Market Share & Forecast

6.5.2.1.   By End User

7.       Europe Enterprise Unified Communication & Collaboration Market Outlook

7.1.    Market Size & Forecast

7.1.1.By Value

7.2.    Market Share & Forecast

7.2.1.By Application

7.2.2.By Deployment

7.2.3.By End User

7.2.4.By Country

7.3.   United Kingdom Enterprise Unified Communication & Collaboration Market Outlook

7.3.1.Market Size & Forecast

7.3.1.1.   By Value

7.3.2.Market Share & Forecast

7.3.2.1.   By End User

7.4.   Germany Enterprise Unified Communication & Collaboration Market Outlook

7.4.1.Market Size & Forecast

7.4.1.1.   By Value

7.4.2.Market Share & Forecast

7.4.2.1.   By End User

7.5.   France Enterprise Unified Communication & Collaboration Market Outlook

7.5.1.Market Size & Forecast

7.5.1.1.   By Value

7.5.2.Market Share & Forecast

7.5.2.1.   By End User

7.6.   Spain Enterprise Unified Communication & Collaboration Market Outlook

7.6.1.Market Size & Forecast

7.6.1.1.   By Value

7.6.2.Market Share & Forecast

7.6.2.1.   By End User

7.7.   Italy Enterprise Unified Communication & Collaboration Market Outlook

7.7.1.Market Size & Forecast

7.7.1.1.   By Value

7.7.2.Market Share & Forecast

7.7.2.1.   By End User

8.       Asia-Pacific Enterprise Unified Communication & Collaboration Market Outlook

8.1.    Market Size & Forecast

8.1.1.By Value

8.2.    Market Share & Forecast

8.2.1.By Application

8.2.2.By Deployment

8.2.3.By End User

8.2.4.By Country

8.3.   China Enterprise Unified Communication & Collaboration Market Outlook

8.3.1.Market Size & Forecast

8.3.1.1.   By Value

8.3.2.Market Share & Forecast

8.3.2.1.   By End User

8.4.   Japan Enterprise Unified Communication & Collaboration Market Outlook

8.4.1.Market Size & Forecast

8.4.1.1.   By Value

8.4.2.Market Share & Forecast

8.4.2.1.   By End User

8.5.   South Korea Enterprise Unified Communication & Collaboration Market Outlook

8.5.1.Market Size & Forecast

8.5.1.1.   By Value

8.5.2.Market Share & Forecast

8.5.2.1.   By End User

8.6.   India Enterprise Unified Communication & Collaboration Market Outlook

8.6.1.Market Size & Forecast

8.6.1.1.   By Value

8.6.2.Market Share & Forecast

8.6.2.1.   By End User

8.7.   Singapore Enterprise Unified Communication & Collaboration Market Outlook

8.7.1.Market Size & Forecast

8.7.1.1.   By Value

8.7.2.Market Share & Forecast

8.7.2.1.   By End User

9.       South America Enterprise Unified Communication & Collaboration Market Outlook

9.1.    Market Size & Forecast

9.1.1.By Value

9.2.    Market Share & Forecast

9.2.1.By Application

9.2.2.By Deployment

9.2.3.By End User

9.2.4.By Country

9.3.   Brazil Enterprise Unified Communication & Collaboration Market Outlook

9.3.1.Market Size & Forecast

9.3.1.1.   By Value

9.3.2.Market Share & Forecast

9.3.2.1.   By End User

9.4.   Argentina Enterprise Unified Communication & Collaboration Market Outlook

9.4.1.Market Size & Forecast

9.4.1.1.   By Value

9.4.2.Market Share & Forecast

9.4.2.1.   By End User

9.5.   Colombia Enterprise Unified Communication & Collaboration Market Outlook

9.5.1.Market Size & Forecast

9.5.1.1.   By Value

9.5.2.Market Share & Forecast

9.5.2.1.   By End User

10.   Middle East & Africa Enterprise Unified Communication & Collaboration Market Outlook

10.1.  Market Size & Forecast

10.1.1.    By Value

10.2.  Market Share & Forecast

10.2.1.    By Application

10.2.2.    By Deployment

10.2.3.    By End User

10.2.4.    By Country

10.3.  Saudi Arabia Enterprise Unified Communication & Collaboration Market Outlook

10.3.1.    Market Size & Forecast

10.3.1.1.    By Value

10.3.2.    Market Share & Forecast

10.3.2.1.    By End User

10.4.  UAE Enterprise Unified Communication & Collaboration Market Outlook

10.4.1.    Market Size & Forecast

10.4.1.1.    By Value

10.4.2.    Market Share & Forecast

10.4.2.1.    By End User

10.5.  South Africa Enterprise Unified Communication & Collaboration Market Outlook

10.5.1.    Market Size & Forecast

10.5.1.1.    By Value

10.5.2.    Market Share & Forecast

                      10.5.2.1.   By End User

10.6.  Qatar Enterprise Unified Communication & Collaboration Market Outlook

10.6.1.    Market Size & Forecast

10.6.1.1.    By Value

10.6.2.    Market Size & Forecast

10.6.2.1.    By End User

11.   Market Dynamics

11.1.  Impact Analysis

11.2.  Drivers

11.3.  Challenges

12.   Market Trends & Developments

12.1.  Bring Your Own Device (BYOD) Work Trend

12.2.  Growing Adoption of SMAC Ecosystem

12.3.  Increasing Popularity of DevOps Collaboration

12.4.  Robust Demand for Mobile Collaboration

12.5.  Growing Presence of Unified Communication-as-a-Service (UCaaS)

12.6.  Emergence of Web Real-time Communication (WebRTC)

12.7.  Widespread Adoption of Team Chat

12.8.  Rising popularity Of Technology Enabled UC&C

13.   Competitive Landscape

13.1.  Competitive Benchmarking

13.2.  Company Profiles

13.2.1.    CISCO SYSTEMS, Inc.

13.2.2.    Microsoft Corporation

13.2.3.    Avaya Inc.

13.2.4.    International Business Machines Corporation

13.2.5.    Mitel Networks Corporation

13.2.6.    Nokia Corporation

13.2.7.    NEC Corporation

13.2.8.    Unify Software and Solutions GmbH & Co. KG

13.2.9.    Huawei Technologies Co. Ltd.

13.2.10.    Genesys Telecommunications Laboratories, Inc.

13.2.11.    Polycom, Inc.

13.2.12.    Verizon Communication Inc.

13.2.13.    AT&T Inc.

13.2.14.    DXC Technology Company

13.2.15.    BroadSoft, Inc.

13.2.16.    8x8, Inc.

13.2.17.    Orange Business Services SAS

13.2.18.    RingCentral, Inc.

13.2.19.    GENBAND US LLC

13.2.20.    Atlassian Corporation Plc

14.   Strategic Recommendations

In case you don’t find what you are looking for, please get in touch with our custom research team at sales@techsciresearch.com

  • Figure 1: Global Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 2: Global Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 3: Global Telecom Cloud Market Size, By Value, 2016-2022F (USD Billion)

    Figure 4: Global Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 5: Global Number of Data Breaches, 2012-2017

    Figure 6: Global Mobile Cellular Subscription, By Volume, 2010-2016 (Billion)

    Figure 7: Global Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 8: Global Enterprise Unified Communication & Collaboration Market Share, By Region, By Value, 2012-2022F

    Figure 9: Global Enterprise Unified Communication & Collaboration Market Size, By Region, By Value, 2012-2016 (USD Billion)

    Figure 10: Global Enterprise Unified Communication & Collaboration Market Size, By Region, By Value, 2017E-2022F (USD Billion)

    Figure 11: Global Enterprise Unified Communication & Collaboration Market Share, By Company, By Value, 2012-2022F

    Figure 12: Global Enterprise Unified Communication & Collaboration Market Attractiveness Index, By Application, By Value, 2017E-2022F

    Figure 13: Global Enterprise Unified Communication & Collaboration Market Attractiveness Index, By Deployment, By Value, 2017E-2022F

    Figure 14: Global Enterprise Unified Communication & Collaboration Market Attractiveness Index, By End User, By Value, 2017E-2022F

    Figure 15: Global Enterprise Unified Communication & Collaboration Market Attractiveness Index, By Region, By Value, 2017E-2022F

    Figure 16: North America Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 17: North America Smartphone User Base, 2014-2022F (Million)

    Figure 18: North America Tablet User Base, 2014-2021F (Million)

    Figure 19: North America Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 20: North America Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 21: North America Cloud Security Market Size, By Value, 2016-2022F (USD Billion)

    Figure 22: North America Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 23: North America Enterprise Unified Communication & Collaboration Market Share, By Country, By Value, 2012-2022F

    Figure 24: United States’ Share in North America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 25: United States Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 26: Canada’s Share in North America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 27: Canada Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 28: Mexico’s Share in North America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 29: Mexico Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 30: Europe Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 31: Europe Smartphone User Base, 2014-2022F (Million)

    Figure 32: Europe Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 33: Europe Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 34: Europe Cloud Security Market Size, By Value, 2016-2022F (USD Billion)

    Figure 35: Europe Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 36: Europe Enterprise Unified Communication & Collaboration Market Share, By Country, By Value, 2012-2022F

    Figure 37: United Kingdom’s Share in Europe Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 38: United Kingdom Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 39: Germany’s Share in Europe Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 40: Germany Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 41: France’s Share in Europe Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 42: France Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 43: Spain’s Share in Europe Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 44: Spain Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 45: Italy’s Share in Europe Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 46: Italy Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 47: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 48: Asia-Pacific Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 49: Asia-Pacific Telecom Cloud Market Size, By Value, 2016-2022F (USD Billion)

    Figure 50: Asia-Pacific Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 51: Asia-Pacific Smartphone User Base, 2014-2021F (Million)

    Figure 52: Asia-Pacific Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 53: Asia-Pacific Enterprise Unified Communication & Collaboration Market Share, By Country, By Value, 2012-2022F

    Figure 54: China’s Share in Asia-Pacific Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 55: China Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 56: Japan’s Share in Asia-Pacific Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 57: Japan Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 58: South Korea’s Share in Asia-Pacific Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 59: South Korea Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 60: India’s Share in Asia-Pacific Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 61: India Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 62: Singapore’s Share in Asia-Pacific Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 63: Singapore Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 64: South America Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 65: South America Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 66: South America Telecom Cloud Market Size, By Value, 2016-2022F (USD Billion)

    Figure 67: South America Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 68: South America Cloud Security Market Size, By Value, 2016-2022F (USD Billion)

    Figure 69: South America Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 70: South America Enterprise Unified Communication & Collaboration Market Share, By Country, By Value, 2012-2022F

    Figure 71: Brazil’s Share in South America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 72: Brazil Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 73: Argentina’s Share in South America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 74: Argentina Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 75: Colombia’s Share in South America Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 76: Colombia Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 77: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Billion)

    Figure 78: Middle East & Africa Enterprise Unified Communication & Collaboration Market Share, By Application, By Value, 2012-2022F

    Figure 79: Middle East & Africa Enterprise Unified Communication & Collaboration Market Share, By Deployment, By Value, 2012-2022F

    Figure 80: Middle East & Africa Cloud Security Market Size, By Value, 2016-2022F (USD Billion)

    Figure 81: Middle East & Africa Smartphone User Base, 2014-2022F (Million)

    Figure 82: Middle East & Africa Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 83: Middle East & Africa Enterprise Unified Communication & Collaboration Market Share, By Country, By Value, 2012-2022F

    Figure 84: Saudi Arabia’s Share in MEA Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 85: Saudi Arabia Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 86: UAE’s Share in MEA Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 87: UAE Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 88: South Africa’s Share in MEA Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 89: South Africa Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 90: Qatar’s Share in MEA Enterprise Unified Communication & Collaboration Market, By Value, 2016 & 2022F

    Figure 91: Qatar Enterprise Unified Communication & Collaboration Market Share, By End User, By Value, 2012-2022F

    Figure 92: Global BYOD Market Size, By Value, 2016-2022F (USD Billion)

    Figure 93: Global Smartphone Users, 2014–2022F (Billion)

    Figure 94: Global Artificial Intelligence Market Size, By Value, 2016-2022F (USD Million)

     

    List of Tables

    Table 1: Partial List of Organizational Collaboration, By Company, By Technology, As of 2017

    Table 2: Global Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012–2016 (USD Billion)

    Table 3: Global Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E–2022F (USD Billion)

    Table 4: Global Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012–2016 (USD Billion)

    Table 5: Global Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Billion)

    Table 6: Global Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Billion)

    Table 7: Global Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Billion)

    Table 8: North America Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012–2016 (USD Million)

    Table 9: North America Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E–2022F (USD Million)

    Table 10: North America Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012–2016 (USD Million)

    Table 11: North America Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Million)

    Table 12: North America Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 13: North America Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 14: United States Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 15: United States Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 16: United States Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 17: Canada Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 18: Canada Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 19: Canada Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 20: Mexico Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 21: Mexico Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012-2016 (USD Million)

    Table 22: Mexico Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 23: Europe Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012-2016 (USD Million)

    Table 24: Europe Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E-2022F (USD Million)

    Table 25: Europe Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012–2016 (USD Million)

    Table 26: Europe Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Million)

    Table 27: Europe Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012-2016 (USD Million)

    Table 28: Europe Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E-2022F (USD Million)

    Table 29: United Kingdom Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 30: United Kingdom Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 31: United Kingdom Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 32: Germany Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 33: Germany Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 34: Germany Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 35: France Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 36: France Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 37: France Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 38: Spain Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 39: Spain Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 40: Spain Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 41: Italy Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 42: Italy Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 43: Italy Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 44: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012–2016 (USD Million)

    Table 45: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E–2022F (USD Million)

    Table 46: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012–2016 (USD Million)

    Table 47: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Million)

    Table 48: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 49: Asia-Pacific Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 50: China Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 51: China Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 52: China Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 53: Japan Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 54: Japan Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 55: Japan Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 56: South Korea Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 57: South Korea Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 58: South Korea Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 59: India Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 60: India Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 61: India Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 62: Singapore Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 63: Singapore Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 64: Singapore Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 65: South America Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012–2016 (USD Million)

    Table 66: South America Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E–2022F (USD Million)

    Table 67: South America Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012–2016 (USD Million)

    Table 68: South America Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Million)

    Table 69: South America Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012-2016 (USD Million)

    Table 70: South America Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 71: Brazil Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 72: Brazil Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 73: Brazil Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 74: Argentina Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 75: Argentina Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 76: Argentina Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 77: Colombia Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 78: Colombia Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 79: Colombia Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 80: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2012–2016 (USD Million)

    Table 81: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By Application, By Value, 2017E–2022F (USD Million)

    Table 82: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2012-2016 (USD Million)

    Table 83: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By Deployment, By Value, 2017E–2022F (USD Million)

    Table 84: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 85: Middle East & Africa Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 86: Saudi Arabia Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 87: Saudi Arabia Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012-2016 (USD Million)

    Table 88: Saudi Arabia Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 89: UAE Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 90: UAE Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 91: UAE Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 92: South Africa Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 93: South Africa Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 94: South Africa Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 95: Qatar Enterprise Unified Communication & Collaboration Market Size, By Value, 2012-2022F (USD Million)

    Table 96: Qatar Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2012–2016 (USD Million)

    Table 97: Qatar Enterprise Unified Communication & Collaboration Market Size, By End User, By Value, 2017E–2022F (USD Million)

    Table 98: Partial List Freemium Unified Communication and Collaboration, By Companies, By Name, As of 2017

    Table 99: Major Acquisitions in Global Enterprise Unified Communication & Collaboration Market, By Company, By Company Acquire, By Year, As of 2017