Press Release

Indonesia Facility Management Market is Expected to grow at a robust CAGR of 9.48% through 2030F

The increasing Indonesia facility management market is driven by rising integration of smart building technologies, accelerated focus on sustainability and green operations during the forecast period 2026-2030F.


According to TechSci Research report, “Indonesia Facility Management Market – By Region, Forecast & Opportunities, 2030F”, The Indonesia Facility Management Market was valued at USD 12.74 Billion in 2024 and is expected to reach USD 22.13 Billion by 2030 with a CAGR of 9.48% during the forecast period. Indonesia’s facility management landscape is experiencing a notable shift toward smart technologies, especially in urban commercial properties. Facility managers are integrating IoT sensors, automated lighting, and smart HVAC systems into operations for improved energy efficiency and asset tracking. These technologies provide real-time data, allowing predictive maintenance and proactive issue resolution, which minimizes downtime and enhances tenant satisfaction.

By 2024, nearly 35% of office buildings in Jakarta and Surabaya were equipped with some form of building automation, up from 20% three years earlier. The adoption of centralized dashboards has enabled FM teams to monitor temperature, occupancy, and lighting remotely. Facilities that employ predictive maintenance using sensor data have reduced repair costs by up to 30%. Moreover, buildings with automated lighting systems have reported electricity savings of 25–40%. As more developers focus on building digitization, the integration of smart systems will expand to mixed-use properties, industrial parks, and even residential towers. Facility managers are increasingly expected to possess technical know-how to operate and interpret smart systems, making digital competence a core requirement in future FM operations.

Sustainability has become central to FM strategies in Indonesia. Both public and private sectors are emphasizing eco-friendly building operations, including energy-efficient systems, green certifications, and sustainable waste management practices. A significant number of newly developed commercial buildings are incorporating green design principles. Green buildings that use energy-efficient lighting and HVAC systems have shown up to 25% energy savings. FM teams are managing rooftop solar panels, water recycling units, and biodegradable waste channels to reduce carbon footprints. Indoor air quality monitoring and low-emission cleaning products are also becoming standard practice. More than 40% of buildings in major Indonesian cities are now targeting environmental certifications, such as green building ratings. These efforts are also economically viable. Facilities using sustainable materials in design and operations have lowered operating costs by 15–20%. Companies are now hiring FM providers that can support ESG reporting and help them meet corporate sustainability goals, turning green FM practices into a market differentiator.

 

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Based on service, Cleaning is the fastest growing segment in the Indonesia Facility Management market during the forecast period due to heightened awareness of hygiene standards, increased outsourcing across sectors, and the ongoing expansion of commercial and public infrastructure. The COVID-19 pandemic permanently reshaped health and safety expectations, pushing both public and private institutions to adopt frequent and professional cleaning protocols. This shift has elevated cleaning from a routine support task to a critical service, especially in high-traffic environments such as offices, malls, airports, hospitals, schools, and industrial facilities. Corporate clients, particularly in Jakarta, Surabaya, and Bandung, have increased their reliance on outsourced cleaning to ensure regulatory compliance and maintain brand reputation. Over 65% of Grade A office buildings in these cities now employ professional cleaning services for daily and periodic sanitization. Services include deep cleaning, electrostatic disinfection, carpet and upholstery care, restroom hygiene maintenance, and waste handling.

Healthcare and education sectors have also witnessed a surge in demand for clinical-grade cleaning and sanitization, driven by strict government and internal compliance mandates. Facility managers in hospitals, clinics, and schools now prioritize infection control and occupant well-being, creating strong recurring demand for specialized cleaning solutions. Additionally, rising adoption of green and sustainable cleaning methods—such as non-toxic chemicals, microfiber systems, and water-efficient equipment—is transforming service delivery. Clients are increasingly selecting vendors with eco-friendly credentials, aligning with broader ESG goals. Cleaning service providers are also integrating smart tools like automated floor scrubbers, sensor-based restroom maintenance, and app-based task tracking to enhance efficiency and transparency. The cost-effective and labor-intensive nature of cleaning makes it ideal for outsourcing, especially in Indonesia’s price-sensitive but expanding real estate market. As businesses prioritize cleanliness and health as a part of their brand and operational strategy, the cleaning segment is positioned for robust growth throughout the forecast period.

 

Based on region, Sumatra is the fastest growing region in the Indonesia Facility Management Market during the forecast period due to increasing urbanization, industrial expansion, infrastructure development, and government-backed regional investments. As one of Indonesia’s largest and most resource-rich islands, Sumatra is rapidly transforming from a resource extraction hub into a diversified economic zone, thereby increasing the demand for professional FM services across commercial, industrial, and institutional sectors. Cities such as Medan, Palembang, and Pekanbaru are witnessing a surge in new real estate developments, including shopping malls, mixed-use properties, industrial estates, airports, and healthcare facilities. The construction of new airports and seaports under Indonesia’s national logistics and transport masterplan has significantly boosted the need for both hard and soft FM services, including HVAC maintenance, cleaning, waste management, and security. For instance, Medan’s Kualanamu International Airport and its surrounding business parks are emerging as high-demand zones for integrated FM operations.

The region’s industrial sector is also expanding, particularly in palm oil processing, mining, logistics, and manufacturing. These facilities require routine maintenance, fire safety compliance, equipment servicing, and workforce support services—areas traditionally underserved in the past but now receiving increased attention due to rising health, safety, and environmental standards. Government efforts to decentralize economic growth beyond Java are leading to an influx of public infrastructure projects in Sumatra, such as roads, railways, ports, and industrial corridors. These developments have created long-term FM contract opportunities for both local and national service providers.

Additionally, as modern residential and commercial properties rise across urban centers, property owners and tenants are increasingly demanding quality facility services for operational efficiency and sustainability. FM companies are responding by expanding operations into Sumatra, attracted by the region’s untapped potential, improving connectivity, and growing client base. These factors collectively position Sumatra as the fastest growing FM region in Indonesia.

 

Key market players in the Indonesia Facility Management market are: -

  • PT Shield On Service Tbk    
  • PT Patra Jasa
  • PT Spektra Solusindo
  • Renno Indonesia
  • AEON Delight Indonesia
  • PT SGS Indonesia
  • OCS Group Holdings Ltd
  • Sodexo Indonesia
  • ISS Facility Services Indonesia
  • CBRE Indonesia

 

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The Indonesia Facility Management market presents strong growth opportunities driven by rapid urbanization, infrastructure development, and rising demand for integrated services across commercial, industrial, and public sectors. Increasing outsourcing by businesses, adoption of smart and green building practices, and the expansion of real estate beyond Java—especially in regions like Sumatra and Kalimantan—are opening new avenues for FM providers. Additionally, sectors such as healthcare, education, transportation, and industrial manufacturing are creating recurring demand for both hard and soft services. Government initiatives, foreign investments, and digital transformation in service delivery further strengthen the long-term potential of Indonesia’s FM industry.Top of Form” said Mr. Karan Chechi, Research Director of TechSci Research, a research-based Global management consulting firm.

“Indonesia Facility Management Market By Service (Property, Cleaning, Security, Support, Catering & Others), By Type (Hard Services, Soft Services), By Industry (Organized, Unorganized), By End User (Commercial, Residential, Industrial, Public Sector), By Region, Competition, Forecast and Opportunities, 2020-2030F,” has evaluated the future growth potential of Indonesia Facility Management Market and provides statistics & information on market size, structure, and future market growth. The report intends to provide cutting-edge market intelligence and help decision makers take sound investment decisions. Besides the report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in Indonesia Facility Management Market.

 

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Indonesia Facility Management Market By Service (Property, Cleaning, Security, Support, Catering & Others), By Type (Hard Services, Soft Services), By Industry (Organized, Unorganized), By End User (Commercial, Residential, Industrial, Public Sector), By Region, Competition, Forecast and Opportunities, 2020-2030F

Infrastructure | Jul, 2025

The increasing Indonesia facility management market is driven by rising integration of smart building technologies, accelerated focus on sustainability and green operations during the forecast period 2026-2030F.

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