Press Release

Digital Assistants in Healthcare Market to Grow with a CAGR of 14.32% through 2028

Increased demand for home-based monitoring devices and rise in people with chronic health issues is expected to drive the Global Digital Assistants in Healthcare Market growth in the forecast period, 2024-2028.

According to TechSci Research report, “Digital Assistants in Healthcare Market - Industry Size, Share, Trends, Opportunity, and Forecast, 2018–2028”, the Global Digital Assistants in Healthcare Market stood at USD 3.7 million in 2022 and is anticipated to grow with a CAGR of 14.32% in the forecast period, 2024-2028. The Global Digital Assistants In Healthcare Market is projected to witness substantial growth with a formidable CAGR during the forecast period. The key driver for this market growth is the increasing demand for automation across service-based companies. Furthermore, the rising number of smart device users is expected to further fuel the adoption of digital assistants in the healthcare industry worldwide. Digital assistants in healthcare can be defined as solutions that provide healthcare-related services through remote monitoring and virtual connection with patients. These services include connecting with home-based patients, analyzing symptoms through mobile-based apps, and accessing disease information through smart speakers. There are various types of virtual assistant products, such as smart speakers, web-based chatbots, and mobile-based chatbots. The advantages of virtual assistants in healthcare include cost-effective treatments, seamless connectivity between patients and healthcare professionals, patient data monitoring, and streamlined scheduling of patient appointments, resulting in time savings for both patients and physicians. Furthermore, the growth of the global digital assistants in healthcare market is primarily driven by the COVID-19 pandemic, increased integration of artificial intelligence, a rise in the number of product launches, and the adoption of virtual assistants in healthcare by developing countries. These factors are expected to contribute to the market's growth. Moreover, the urge for cost-effective treatments and the need for social distancing during lockdown periods have led to an increase in the adoption of digital assistant tools in healthcare. For example, according to National Public Radio, 39 million people in the U.S. have access to smart speakers. Additionally, a survey conducted by Smart Home Week in the UK revealed that 57% of homes have smart speakers. Furthermore, the growing awareness among patients regarding mobile-based virtual assistants has propelled the demand for virtual assistants in healthcare.

Additionally, continuous technological advancements are anticipated to contribute to the market growth through 2028. Digital assistants, also known as predictive chatbots, are sophisticated computer programs designed to simulate conversations with users over the internet. Several market players are influencing the growth of the digital healthcare assistants market, driven by the increased usage of healthcare applications, the growing number of smartphone users, the rise in chronic diseases, and the demand for high-quality healthcare delivery. The need for automation is crucial for driving market growth. The growing ownership of smart devices is expected to increase the demand for digital assistants in the global healthcare industry. Moreover, the implementation of smart clinics is enhancing patient connectivity, providing online training for medical personnel, and offering medical advice. Advancements in natural language understanding (NLU) and natural language processing (NLP) have expanded the functionalities of digital assistants, ranging from answering basic medical questions to providing emotional support. These cutting-edge features are driving rapid market expansion. While digital assistants serve as the "Smart Home HQ," it is important to address the cybersecurity threats associated with managing multiple Internet of Things (IoT) devices. Vulnerabilities in these devices can be exploited for illegal activities, such as unauthorized access to smart locks, unauthorized access to bank accounts, and unauthorized collection of personal data.

Browse over 26 market data Figures spread through 91 Pages and an in-depth TOC on "Global Digital Assistants in Healthcare Market.”

The Global Digital Assistants in Healthcare Market is segmented into product, user interface, application, end user, regional distribution, and company.

Based on product, smart speakers are gaining popularity due to the evolving consumer preferences for technologically advanced products utilizing artificial intelligence (AI) and the Internet of Things (IoT). These devices offer numerous advantages such as multifunctionality, time efficiency, enhanced comfort, convenience, and accuracy. Smart speakers are reliable, versatile, and swift solutions. Embracing technology brings several benefits, including time savings and improved comfort and convenience. However, as consumers increasingly rely on these devices in their daily lives, concerns about privacy intrusion have been raised. Media reports have highlighted worries about smart speakers allegedly listening to and sharing private conversations. These devices may capture brief audio clips from households, enabling businesses to gather new data for analysis. Data security issues like these have the potential to hinder the industry's growth. Moreover, smart speakers can serve as therapeutic tools for individuals with mental illnesses. They can initiate conversations based on the patient's mental state, providing support for despair and anxiety. The technology sector is divided into text-to-speech technology and automatic speech recognition. Automated voice recognition technology is expected to dominate the market in the projected period.

Based on region, North America segment is expected to grow during the forecast period. The demand for home monitoring devices, the increasing prevalence of chronic illnesses, and the aging population are significant drivers of the healthcare sector's expansion of digital assistants. The utilization of home-based devices is becoming commonplace across all age groups due to their user-friendliness and portability. These devices ensure continuous health monitoring, contributing to their widespread adoption. Moreover, the need to maintain average healthcare spending at a constant level is another factor fueling market growth. The regional market is expected to experience growth due to the rapid acceptance of new technologies, the rising prevalence of chronic diseases, the use of technology to engage a larger population, increasing healthcare costs, and the high awareness of virtual assistants. Furthermore, the North American market is anticipated to thrive as companies invest in developing advanced digital assistant technologies using machine learning and artificial intelligence for automated decision-making systems. However, stringent government regulations regarding customer data protection to prevent misuse may hinder market expansion. Businesses are obligated to comply with these regulations and swiftly implement necessary adjustments. The North American region is poised to lead the market due to the increasing adoption of artificial intelligence (AI) and the Internet of Things (IoT), alongside the widespread use of smartphones worldwide. The demand for high-quality healthcare services and the shortage of healthcare professionals have contributed to the growing popularity of virtual healthcare assistants in the region.

Major companies operating in Global Digital Assistants in Healthcare Market are:

  • com, Inc.
  • Microsoft Corporation
  • Verint Systems Inc.
  • ADA Digital Health
  • Nuance Communications Inc.
  • Sensely Inc.
  • eGain Corporation
  • Healthtap Inc.
  • CSS Corporation Pvt Ltd
  • Babylon Healthcare Services Limited

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“The future of digital assistants in healthcare is poised to be transformative, as these technologies continue to evolve and become integral components of modern healthcare systems. The convergence of advanced artificial intelligence (AI), natural language processing (NLP), wearable devices, telehealth, and data analytics will shape the landscape of digital assistants, enhancing patient care, improving healthcare workflows, and revolutionizing the patient-provider relationship. Digital assistants will play a pivotal role in fostering deeper patient engagement by providing personalized, interactive, and continuous communication. Patients will have access to instant health information, proactive recommendations, and support for managing their health conditions, leading to more empowered and informed decision-making. The integration of wearable health devices with digital assistants will become even more seamless, allowing for real-time monitoring of vital signs, activity levels, and other health metrics. This continuous data collection will enable early detection of health issues and provide ongoing insights into users' well-being. The convergence of technological advancements, patient needs, and healthcare industry transformation will drive the future of digital assistants in healthcare. These technologies will revolutionize healthcare delivery, making it more patient-centric, accessible, efficient, and personalized. As digital assistants continue to evolve, their potential to improve health outcomes and revolutionize the healthcare experience for patients, providers, and the entire healthcare ecosystem is boundless.,” said Mr. Karan Chechi, Research Director with TechSci Research, a research-based management consulting firm.

“Digital Assistants in Healthcare Market Global Industry Size, Share, Trends, Opportunity, and Forecast, 2018-2028 Segmented By Product (Smart Speakers and Chatbots), By User Interface (Automatic Speech Recognition, Text-based, and Text-to-speech), By Application (Patient Tracking, Medical Reference, Diagnostic Guides, Drug Dosage, Medical Calculators, Nursing Reference, and Other Applications), By End User (Healthcare Providers, Healthcare Payers, and Patients), By Region and Competition”, has evaluated the future growth potential of Global Digital Assistants in Healthcare Market and provides statistics & information on market size, structure and future market growth. The report intends to provide cutting-edge market intelligence and help decision makers take sound investment decisions. Besides, the report also identifies and analyzes the emerging trends along with essential drivers, challenges, and opportunities in Global Digital Assistants in Healthcare Market.

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